Sr. Administrative Associate- Anesthesia

Boston Children's Hospital; Boston (MA); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Flexible schedules

Health insurance

Vision and dental

Child care subsidies

Time off

403(b) Retirement Savings plan

Pension

Tuition and License/Certification Reim

Cell phone plan discounts

T-passes discounts

Job summary

Boston Children's Hospital seeks an experienced administrative professional to support a clinical service. You will assist leadership, manage daily operations, coordinate calendars and correspondence, prepare reports, and oversee office systems and records.

Hybrid role after training, Monday–Friday, with a focus on customer service, data accuracy, event logistics, and collaboration with departmental teams to ensure smooth operations across the hospital.

Qualifications

• A high school level of education.
• Two years of related experience
• Prior customer service or administrative experience preferred
• Analytical skills to resolve problems that require basic principles
• Ability to communicate effectively both orally and in writing, with empathy

Responsibilities

• Lead and direct secretarial, clerical, and administrative support services for smooth department operations.
• Recommend, implement, and maintain internal systems and departmental policies.
• Oversee department recordkeeping for administrative and financial data with accuracy.
• Collect and compile data for analyses; prepare spreadsheets, graphs, and charts.
• Manage daily administrative operations; prepare reports to meet compliance requirements.
• Facilitate forms processing, such as purchase orders and invoices.
• Organize logistics for seminars, conferences, and events; handle registration.
• Maintain files, databases, and office libraries; manage information entry and distribution.
• Schedule appointments; coordinate physician calendars and meeting logistics.
• Monitor supply inventory and equipment; authorize purchases and coordinate services.
• Transcribe, type, proofread, and edit confidential documents.
• Answer and route calls; greet visitors and manage correspondence.
• Deliver positive customer service to support hospital operations.
• Coordinate department catering orders for meetings and events.
• Support social media and website teams with content and updates.

Skills

Customer service

Administrative support

Communication skills

Data entry

Education

High school diploma

Job description

Position Summary

Assists Director, Manager, or Chief of Service in managing daily administrative operations of a clinical service, medical/surgical practice, and business or management office. Leads and performs administrative functions requiring in-depth knowledge of departmental programs and services. Organizes and leads provision of secretarial and administrative support services. Acts as the "go-to" person for the administrative staff.

Key responsibilities

• Lead and direct secretarial, clerical, and administrative support services to ensure smooth department operations.


• Recommend, implement, and maintain internal systems and departmental policies.


• Oversee department recordkeeping systems for administrative and financial data, ensuring data accuracy and report distribution.


• Collect and compile data for various analyses and perform calculations to prepare spreadsheets, graphs, and charts.


• Manage daily administrative operations, preparing reports and documents to meet compliance requirements.


• Facilitate administrative forms processing, such as purchase orders and invoices.


• Organize logistics for seminars, conferences, and special events, including material preparation and registration management.


• Maintain departmental files, records, databases, and office libraries, managing information entry and distribution.


• Schedule appointments and maintain physician calendars, handle meeting logistics, and prepare agendas.


• Monitor supply inventory and computer equipment, authorize purchases and coordinate equipment services.


• Transcribe, type, proofread, and edit various materials, including confidential documents, ensuring accuracy and clarity.


• Answer and route phone calls, greet visitors, provide information, and manage correspondence.


• Deliver positive customer service to support departmental and hospital operations.


• Coordinate and manage department-wide catering orders for meetings, events, and other departmental functions.


• Serve as a member of the department's social media and website teams, contributing to content development, updates, and digital engagement efforts.


• Maintain the cleanliness and organization of shared communal spaces to support a professional and welcoming environment.

Minimum qualifications

Education:

• A high school level of education.

Experience:

• Two years of related experience


• Prior customer service or administrative experience preferred


• Analytical skills to resolve problems that require the use of basic scientific, mathematical, or technical principles.


• Ability to communicate effectively both orally and in writing, and provide empathy in difficult interpersonal situations.

Schedule: Monday-Friday, Hybrid after training period.

The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting.

Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes:

• flexible schedules


• affordable health


• vision and dental insurance


• child care and student loan subsidies


• generous levels of time off


• 403(b) Retirement Savings plan


• Pension


• Tuition and certain License and Certification Reimbursement


• cell phone plan discounts


• discounted rates on T-passes

Experience the benefits of passion and teamwork.