Sr Administrative Assistant

CP11 University of New Hampshire; Durham (NH); On-site; USD 38,000 - 60,000; Full time

Job summary

University of New Hampshire invites applications for a Senior Administrative Assistant to support undergraduate academic programs in ANFS. This role ensures enrollment data accuracy, course scheduling, and academic records while aiding day-to-day operations.

The ideal candidate is detail-oriented, adaptable, and thrives in a collaborative, fast-paced academic environment. Reporting to the Academic Program Manager, you will engage with faculty, staff, and students to maintain efficient programs.

Qualifications

• High school diploma or equivalent plus four years of relevant experience.
• Proficiency with Microsoft Office apps (Outlook, Excel, Word, PowerPoint, SharePoint, OneDrive).
• Ability to manage multiple priorities in a fast-paced professional environment.
• Strong written and verbal communication and collaboration with faculty, staff, and the public.

Responsibilities

• Serve as liaison to the COLSA Associate Dean and other offices.
• Coordinate and communicate information to faculty, staff, and administrative units.
• Prepare correspondence and administrative reports for undergraduate programs.
• Maintain and manage undergraduate student records and course evaluations.
• Assist with enrollment data, course scheduling, and academic records.

Skills

Interpersonal skills

Written and verbal communication

Organizational skills

Priority management

Team collaboration

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

Microsoft Office

SharePoint & OneDrive

Workday

Banner

Job description

The Department of Agriculture, Nutrition, and Food Systems (ANFS) invites applications for a Senior Administrative Assistant to support our dynamic undergraduate academic programs. ANFS is an interdisciplinary community dedicated to advancing the sustainability of the farm-to-fork-to-human wellness continuum through innovative teaching, engaged research, and community partnerships. Our department serves undergraduate students in Agriculture & Food Systems, Nutrition, Animal Science, Applied Animal Science, Veterinary Technology participating in a variety of departmental and college-wide programs. If you're an organized, collaborative professional who enjoys solving problems, managing multiple priorities, and helping students and faculty succeed, we'd love to hear from you. Reporting to the Academic Program Manager, the Senior Administrative Assistant provides high-level operational and administrative support for undergraduate academic programs. This position plays a vital role in ensuring the accuracy of enrollment data, course scheduling, and academic records while supporting the day-to-day operations that help our students, faculty, and programs thrive. The ideal candidate is detail-oriented, adaptable, and enjoys working in a collaborative, fast-paced academic environment where organization, communication, and initiative are valued.

Job Duties/Responsibilities:

• Serve as liaison to and interact directly with COLSA Associate Dean, Honors Program, Office of the Registrar, and Institutional Research.
• Identify important issues needing immediate attention.
• Coordinate and communicate information to faculty, staff, and other administrative units.
• Prepare correspondence in response to inquiries on departmental programs and activities.
• Provide administrative support to the successful functioning of academic programs in the department.
• Coordinate the submission of Promotion & Tenure files, including overseeing time sensitive and confidential material.
• Provide support to undergraduate program coordinators (securing course approvals and coordinate time and room changes).
• Coordinate the collection and management of course evaluations.
• Update undergraduate curriculum requirements (majors/minors) and reference materials.
• Prepare Administrative Reports (Credit Hours & Class Enrollments; Undergraduate Major Count; BS Degrees Awarded).
• Provide information to students/faculty by performing data inquiry utilizing Workday, BANNER, WebIntelligence, Webcat, and Canvas.
• Provide faculty with program requirements linked with academic history for graduation certification and honors history for Honor-in-Major Programs.
• Maintain and manage undergraduate student records by updating student database WebCat.
• Prepare welcome letters to incoming and transfer students.
• Assign faculty advisors to undergraduate students.
• Enter/change student advisors in BANNER.
• Serve as department user in Canvas, maintaining user list.
• Coordinate resources for undergraduate student advising (academic policy, petitions, course selection, graduation procedures, etc.).
• Coordinate registrations for ANFS subject majors and administer student registration, including managing registration access codes, handling student transfers and change of major requests.
• Prepare Time and Room data, including large room auction, departmental classroom schedules, common and final exams.
• Carefully monitor course fees in Time and Room as well as final student enrollments and revenues generated by course fees.
• Establish and maintain course history folders.
• Prepare/coordinate large room requests; R+30 report; Final exam and common exam schedule and Course Approval Forms.
• Administer Teacher Evaluations, ensuring that all instructors are evaluated each semester.
• Track Class and Grade Rosters, and Independent Study Registrations.
• Manage permission required courses.
• Update Teaching Schedules.
• Provide support to the department Academic Affairs Committee, as well as provide support for events (U Day, Study Abroad Fair, and program level graduation celebrations).
• Serve as administrative support and liaison for department Study Abroad programs including, but not limited to, helping with information sessions, registering students, and predeparture management of important documents.
• Attend staff and college meetings.
• Provide telephone and office coverage support.
• Other duties as assigned.

Minimum Qualifications

• High school diploma or equivalent, plus four years of relevant experience, or a combination of education and experience totaling four years.
• Comprehensive knowledge of office procedures and administrative practices.
• Strong interpersonal skills with the ability to build positive working relationships with faculty, staff, students, and the public.
• Proficiency with Microsoft Office applications, including Outlook, Excel, Word, PowerPoint, SharePoint, and OneDrive, as well as database management and other software applications used by the department.
• Ability to work independently and collaboratively while managing competing priorities in a fast-paced professional environment.
• Excellent written and verbal communication skills.
• Strong organizational, analytical, and problem-solving abilities.
• Ability to collaborate with colleagues and provide guidance or direction when appropriate.

Preferred Qualifications

• We're especially interested in candidates who bring one or more of the following: Bachelor's degree.
• Experience managing multiple complex projects with exceptional attention to detail.
• Demonstrated discretion and ability to handle confidential information.
• Self-motivated with the ability to work independently once processes are established.
• Experience with university course scheduling or academic program support.
• Knowledge of higher education policies, procedures, and academic systems.
• Experience using Workday.

Why Join ANFS?

At ANFS, you'll become part of a collaborative team that supports student success. Your work will have a direct impact on the academic experience of our students while supporting faculty and staff dedicated to teaching, research, and public engagement. If you're looking for a meaningful administrative role where organization, collaboration, and service make a difference every day, we encourage you to apply.

Compensation Pay Range

$17.57 - $28.96 The pay range for this position is listed above. Actual offer will be based on skills, qualifications, experience, and internal equity, in addition to relevant business considerations.

More information on benefits can be found here: USNH Employee Benefits | Human Resources

Location: Durham

The University of New Hampshire is an R1 Carnegie classification research institution providing comprehensive, high-quality undergraduate and graduate programs of distinction. UNH is located in Durham on a 188-acre campus, 60 miles north of Boston and 8 miles from the Atlantic coast and is convenient to New Hampshire’s lakes and mountains. There is a student enrollment of 13,000 students, with a full-time faculty of over 600, offering 90 undergraduate and more than 70 graduate programs. The University actively promotes a dynamic learning environment in which qualified individuals of differing perspectives, life experiences, and cultural backgrounds pursue academic goals with mutual respect and shared inquiry.

EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

The University System of New Hampshire is the largest provider of postsecondary education in the Granite State. With approximately 30,000 enrolled students annually and more than 90,000 alumni living in state, the institutions of the University System - the University of New Hampshire - Durham, the University of New Hampshire School of Law, the University of New Hampshire at Manchester, Plymouth State University, and Keene State College - have a direct impact on hundreds of thousands of New Hampshire citizens every year.