Sr Administrative Assistant

Truist Bank; Charlotte (NC); On-site; USD 40,000 - 58,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k plan

Vacation and holidays

Job summary

Truist Financial Corporation in Charlotte, NC is seeking an experienced administrative professional to provide support to individuals or departments. The role emphasizes clerical duties, process adherence, and confidentiality.

Responsibilities include preparing correspondence, handling calls, coordinating travel and meetings, and assisting with budgets and records. Strong communication, organization, and independent work are essential to succeed.

Qualifications

• Excellent verbal and written communication; strong grammar and spelling.
• Strong organizational skills and attention to detail.
• Ability to work independently with minimal guidance.
• Ability to handle confidential information discretely.

Responsibilities

• Prepare (key) correspondence, reports and forms.
• Compose correspondence and respond to inquiries within guidelines.
• Execute routine projects within general guidelines and instruction.
• Provide guidance to other administrative staff when needed.
• Establish and maintain files and records.
• Screen calls/voicemails and route to appropriate people.
• Arrange travel, expense reports, meetings and appointments.
• Deal discreetly with confidential information.
• Make recommendations to management based on findings.
• Interact with internal/external customers to resolve issues.

Skills

Excellent communication

Organizational skills

Independent work

Discretion with confidential info

Customer interaction

Education

High school diploma

Associate’s degree

Tools

Microsoft Office

PowerPoint

Microsoft Access

Job description

Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: Provide administrative support to individuals or department.

Perform general clerical and general office duties with minimal guidance. Follow established procedures, methods and practices.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Prepare (key) correspondence, reports and forms.
2. Compose correspondence as directed. Within guidelines, may answer correspondence on own initiative.
3. Execute routine projects within general guidelines and instruction.
4. May provide workflow and problem-solving guidance to other administrative assistant levels.
5. Establish and maintain files and records.
6. Screen calls/voicemails and handle or route to appropriate people.
7. Arrange and handle details related to travel arrangements, expense reports, departmental budgets, meetings and appointments.
8. Deal discreetly with confidential information.
9. Can make recommendations to management based on findings.
10. Interact with internal and/or external customers to answer questions, research, and resolve problems that require in-depth knowledge of the function and process transactions within scope of authority.

Qualifications Required Qualifications

The requirements listed below are representative of the knowledge, skill and/or ability required.

1. High school diploma, or equivalent education and related training
2. Seven years of progressively more complex clerical experience
3. Excellent verbal and written communication skills (including strong knowledge of spelling and grammar), organizational skills, interpersonal skills, and math skills
4. Exhibited ability to work independently
5. Ability to deal with complex situations which require sound judgment
6. Ability to operate office equipment (e.g. copier, fax)
7. Ability to endure light physical labor
8. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Preferred Qualifications

1. Associate’s degree
2. Working knowledge of Microsoft Access and PowerPoint
3. Completion of certifications that are specific to industry

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law.

Truist is a Drug Free Workplace. EEO is the Law E-Verify IER Right to Work About Truist.

Truist is a purpose-driven financial services company, formed by the historic merger of equals of BB&T and SunTrust. We serve clients in a number of high-growth markets in the country, offering a wide range of financial services. At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities. Learn more about Truist on truist.com.