Senior Administrative Assistant - Wholesale Payments Client Solutions & Success

Truist; Charlotte (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401k plan

Vacation days

Sick days

Paid holidays

Job summary

Truist Financial Corporation is seeking an Administrative Assistant to provide comprehensive clerical support. The role involves preparing correspondence, managing records, and handling calls, travel, and meetings with a focus on accuracy and discretion.

They require a high school diploma and 7 years of progressive clerical experience, plus strong Microsoft Office skills. This regular, on-site position offers competitive benefits and room for growth within the company.

Qualifications

• High school diploma or equivalent.
• 7 years of progressively more complex clerical experience.
• Excellent verbal and written communication skills, organizational, interpersonal, and math skills.
• Ability to work independently and exercise sound judgment.
• Ability to operate office equipment (e.g. copier, fax).
• Proficient in basic computer applications, such as Microsoft Office.

Responsibilities

• Prepare (key) correspondence, reports and forms.
• Compose correspondence and respond to inquiries within guidelines.
• Execute routine projects within general guidelines and instruction.
• Provide workflow and problem-solving guidance to other admin levels.
• Establish and maintain files and records.
• Screen calls/voicemails and route to appropriate people.
• Arrange travel, expense reports, meetings and appointments.
• Deal discreetly with confidential information.
• Provide recommendations to management based on findings.
• Interact with internal/external customers to resolve issues within scope.

Skills

Verbal & written comms

Organizational skills

Interpersonal skills

Math skills

Independent work

Sound judgment

Office equipment

Light physical labor

MS Office

Education

High school diploma or equivalent

Associate’s degree

Tools

MS Access

PowerPoint

Job description

Need Help?

If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).

Regular or Temporary:

Regular

Language Fluency:

English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Provide administrative support to individuals or department. Perform general clerical and general office duties with minimal guidance. Follow established procedures, methods and practices.

Essential Duties And Responsibilities

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Prepare (key) correspondence, reports and forms.
• Compose correspondence as directed. Within guidelines, may answer correspondence on own initiative.
• Execute routine projects within general guidelines and instruction.
• May provide workflow and problem-solving guidance to other administrative assistant levels.
• Establish and maintain files and records.
• Screen calls/voicemails and handle or route to appropriate people.
• Arrange and handle details related to travel arrangements, expense reports, departmental budgets, meetings and appointments.
• Deal discreetly with confidential information.
• Can make recommendations to management based on findings.
• Interact with internal and/or external customers to answer questions, research, and resolve problems that require in-depth knowledge of the function and process transactions within scope of authority.

Qualifications

Required Qualifications

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma, or equivalent education and related training
• Seven years of progressively more complex clerical experience
• Excellent verbal and written communication skills (including strong knowledge of spelling and grammar), organizational skills, interpersonal skills, and math skills
• Exhibited ability to work independently
• Ability to deal with complex situations which require sound judgment
• Ability to operate office equipment (e.g. copier, fax)
• Ability to endure light physical labor
• Demonstrated proficiency in basic computer applications, such as Microsoft Office software products

Preferred Qualifications

• Associate’s degree
• Working knowledge of Microsoft Access and PowerPoint
• Completion of certifications that are specific to industry

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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