Sr. Accounts Payable Manager

AccruePartners; Charlotte (NC); On-site; USD 65,000 - 85,000; Full time

Job summary

AccruePartners seeks a seasoned supervisor to lead the Credit & Collections and Cash Applications teams in Charlotte, NC. You will shape strategy, oversee performance, and ensure accurate, compliant processing of credit decisions and collections.

The role requires strong people leadership, 7+ years in credit or collections, and an associates degree; CPA/MBA/CCM preferred. You'll collaborate with finance, operations, and external partners to optimize cash flow and minimize losses.

Qualifications

• Associates degree or technical college training; equivalent combination of education and experience.
• 7+ years related experience and/or training in credit, collections, or cash applications.
• Advanced certification (CPA, MBA, CCM) preferred but not required.

Responsibilities

• Supervise supervisors and staff across Credit & Collections and Cash Applications.
• Direct overall strategy, direction, and evaluation of both departments.
• Interview, hire, train, and evaluate employees; plan and assign work; manage performance.
• Handle exception approvals, policy changes, and dispute resolution.
• Coordinate risk assessments, credit reviews, and fraud investigations with other teams.
• Ensure adherence to internal policies and legal requirements across departments.

Skills

Team leadership

Credit analysis

Policy knowledge

Education

Associates degree

Advanced certification (CPA, MBA, CCM)

Tools

Credit software

ERP systems

Job description

• Manages supervisors who supervise associates in the Credit and Collections and Cash Applications Departments.
• Responsible for the overall direction, coordination, and evaluation of both Credit and Collections and Cash App Departments.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Assigns workers responsibility for investigating and verifying financial status and reputation of prospective customers applying for credit, preparing documents to substantiate findings, and recommending rejection or approval of applications.
• Establishes criteria relating to credit limitations on customer accounts and handles special credit arrangements and deviations from standard terms of payment.
• Assigns responsibility for investigation of fraud cases and possible legal action and collection for worthless checks and delinquent bills.
• Establishes criteria for customers' credit review activities.
• Reviews collection reports to ascertain status of collections and balances outstanding and to evaluate effectiveness of current collection policies and procedures.
• Reviews delinquent accounts considered to be uncollectible to ensure maximum efforts have been taken before assigning bad debt status to account.
• Coordinates exchange of information with others, including personnel in company branches, customers and financial institutions, to insure accuracy.
• Submits delinquent accounts to attorney or outside agency for collection.
• Compiles and analyzes statistical data on fraudulent use of credit cards to develop procedures designed to deter or prevent future abuses.
• Insures approved credit policy is communicated throughout the organization as is followed. Makes recommended changes to the policy as events warrant.

BACKGROUND THAT FITS:

• Associates degree from college or technical school or
• 7+ years related experience and/or training;
• Advanced certification preferred (CPA, MBA, and / or CCM)
• Equivalent combination of education and experience.