Credit and Collection Staff

Legend of Ice Recruitment & Services Incorporated; San Juan (PR); On-site; USD 40,000 - 55,000; Full time

Job summary

A credit management firm is seeking a Credit and Collection Staff member in San Juan, Puerto Rico. The ideal candidate will be responsible for monitoring customer accounts, ensuring the timely collection of receivables, and maintaining accurate records. A Bachelor's degree in Accounting or related field is required along with at least 1 year of experience. Strong communication, negotiation skills, and proficiency in MS Excel are essential. This role aims to support healthy cash flow while fostering good customer relationships.

Qualifications

• At least 1 year of experience in credit and collection or accounts receivable.
• Proficient in using accounting software and MS Excel.
• Ability to handle confidential financial information.

Responsibilities

• Monitor and manage accounts receivable for timely collection.
• Follow up on overdue accounts via various communication methods.
• Prepare billing statements and invoices.

Skills

Accounting principles

Collection processes

MS Excel

Communication skills

Negotiation skills

Detail-oriented

Organizational skills

Education

Bachelor’s degree in Accounting, Finance, Business Administration, or related field

Job description

The Credit and Collection Staff is responsible for monitoring customer accounts, ensuring timely collection of receivables, assessing creditworthiness, and maintaining accurate records of all credit and collection transactions. The role supports healthy cash flow while maintaining good customer relationships.

Job Requirements:

• Bachelor’s degree in Accounting, Finance, Business Administration, or related field
• At least 1 year of experience in credit and collection or accounts receivable (preferred)
• Knowledge of accounting principles and collection processes
• Proficient in MS Excel and accounting systems
• Strong communication and negotiation skills
• Detail-oriented with good organizational skills
• Ability to handle confidential financial information

Job Responsibilities:

• Monitor and manage accounts receivable and ensure timely collection of outstanding balances
• Follow up on overdue accounts through calls, emails, and formal collection letters
• Prepare and send billing statements, invoices, and collection notices
• Evaluate customer credit applications and recommend credit limits
• Coordinate with Sales and Accounting departments regarding customer accounts
• Reconcile customer accounts and resolve billing discrepancies
• Prepare aging reports and collection status reports for management
• Maintain accurate and updated records of customer payments and credit history
• Ensure compliance with company credit policies and procedures
• Assist in month-end and year-end accounting activities related to receivables
• Handle customer inquiries regarding billing and payment terms professionally