Sportswear Brand Specialist: Build Loyal Clientele

Macy's; Temecula (CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Eight paid holidays

Leadership development

Volunteer opportunities

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking an Ambassador to drive sales by connecting with customers and sharing vendor product knowledge. You will upsell, cultivate repeat clientele, and represent designated vendors/brands in-store.

Hours vary; full-time typically 30+ hours per week, with benefits and opportunities for growth. Responsibilities include greeting customers, recommending products, coordinating with stylists and leadership, and executing brand events to boost sales and margins.

Qualifications

• Minimum 1 year selling or retail experience required.
• Ability to greet customers, make product recommendations, and upsell.
• Comfortable with computers, mobile devices, and store radios.

Responsibilities

• Provide an exceptional customer experience with the customer always as priority.
• Greet customers, make recommendations, and upsell.
• Serve as liaison between vendors, personal stylists, and store leadership.
• Keep sales floor neat, signed for sales/markdowns.
• Create and implement best practices to drive sales and gross margin.
• Build brand-specific clientele for local marketing.
• Execute vendor and non-vendor events to increase sales.
• Lead customer-facing vendor events with vendor partnerships to meet goals.
• Be proficient with Macy's POS and devices to complete sales.
• Foster an inclusive environment strengthening relationships with colleagues and customers.

Skills

Customer service

Sales

Communication

Relationship building

Teamwork

Tools

POS systems

Job description

Macy's is seeking an Ambassador to drive sales by connecting with customers and sharing vendor product knowledge. You will upsell, cultivate repeat clientele, and represent designated vendors/brands in-store.

Hours vary; full-time typically 30+ hours per week, with benefits and opportunities for growth. Responsibilities include greeting customers, recommending products, coordinating with stylists and leadership, and executing brand events to boost sales and margins.