Sportsplex Assistant

City-of-Dinuba; Dinuba (CA); On-site; USD 21,000 - 30,000; Full time

Job summary

The City of Dinuba is seeking a helpful staff member to assist customers at the Sportsplex during evenings and weekends. You will support special events, leisure classes, and daily operations, ensuring a safe, friendly environment for patrons.

Responsibilities include scheduling, answering inquiries, handling payments, and maintaining facility cleanliness while upholding safety rules and reporting equipment issues as needed.

Qualifications

• Experience coordinating sports and events, including tournaments and parties.
• Strong customer service principles and safety awareness.
• Basic math skills for transactions and recordkeeping.
• Ability to operate a computer and maintain records.
• Ability to follow written and verbal instructions and work with the public.

Responsibilities

• Assist customers with events and daily operations at the Sportsplex.
• Coordinate tournaments, birthday parties, and leisure classes.
• Answer phones, handle payments and provide change.
• Set up and breakdown activities and events; maintain facility cleanliness.
• Enforce safety rules and coordinate reservations for Sportsplex use.
• Report equipment issues and respond to public inquiries.
• Perform related duties as required.

Skills

Event coordination

Customer service

Safety awareness

Recordkeeping

Mathematical skills

Job description

Under general supervision, to assist the customers with special events, leisure classes and daily operations at the Sportsplex.

Assists with activities at the Sportsplex, coordinating tournaments, birthday parties, special events, and leisure classes; answers phones; accepts payments and provides change to customers; helps set up and breakdown activities and special events; provides information regarding events to the general public; enforces safety rules; coordinates and schedules reservations for use of the Sportsplex; maintains cleanliness of facility; reports issues with equipment; responds to public inquiries about activities and events made by telephone, correspondence and performs related work as required.

EMPLOYMENT GUIDELINES

Knowledge of:

• Sports and special events planning;
• Customer service principles;
• Basic math;
• Recordkeeping;
• Appropriate safety precautions and procedures.

Ability to:

• Anticipate service needs of individual activities or events;
• Communicate effectively;
• Count and handle money quickly and accurately;
• Operate a computer accurately and efficiently;
• Follow written and verbal instructions;
• Maintain records;
• Establish and maintain effective working relationships with those contacted in the course of work.

Education/Experience/Training

Any combination of training, education, and experience which demonstrates an ability to perform the duties of the position. Must be at least 18 years old at time of hire.

License/Certification

Possession of a valid and appropriate driver’s license issued by the California Department of Motor Vehicles.

PHYSICAL DEMANDS AND WORKING CONDITIONS

Frequently walk, sit, and talk or hear; occasionally use hands to finger, handle, feel or operate objects, tools, or controls and reach with hands and arms; occasionally climb or balance, stoop, kneel, crouch, or crawl; occasionally lift up to 50 pounds. Specific vision abilities include close vision, color vision, and the ability to adjust focus. Work in various weather conditions such as hot and cold temperatures. Noise level is usually moderately loud. Maintain a neat professional appearance. Work is mostly in the evenings and weekends.

The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.