Sportsplex Assistant

City of Dinuba; California (MO); On-site; USD 21,000 - 30,000; Part time

Job summary

The City of Dinuba is seeking a part-time front desk assistant for the Sportsplex to help welcome visitors, support daily operations, and contribute to a positive guest experience during evenings and weekends.

You will assist with activities and events, answer phones, process payments, coordinate reservations, enforce safety rules, and keep the facility clean and organized while providing information to the public.

Qualifications

• Knowledge of sports and special events planning.
• Knowledge of customer service principles.
• Knowledge of basic math and recordkeeping.
• Knowledge of appropriate safety precautions and procedures.

Responsibilities

• Assist customers with activities at the Sportsplex and coordinate events and leisure classes.
• Answer phones and handle payments, providing change as needed.
• Help set up and breakdown activities and special events.
• Provide information regarding events to the public.
• Enforce safety rules and maintain facility cleanliness.
• Coordinate and schedule reservations for use of the Sportsplex.
• Report equipment issues and respond to public inquiries by phone or correspondence.
• Perform related work as required.

Skills

Sports events planning

Customer service

Basic math

Recordkeeping

Safety procedures

Job description

Under general supervision, to assist the customers with special events, leisure classes and daily operations at the Sportsplex.

Assists with activities at the Sportsplex, coordinating tournaments, birthday parties, special events, and leisure classes; answers phones; accepts payments and provides change to customers; helps set up and breakdown activities and special events; provides information regarding events to the general public; enforces safety rules; coordinates and schedules reservations for use of the Sportsplex; maintains cleanliness of facility; reports issues with equipment; responds to public inquiries about activities and events made by telephone, correspondence and performs related work as required.

EMPLOYMENT GUIDELINES

Knowledge of:

• Sports and special events planning;
• Customer service principles;
• Basic math;
• Recordkeeping;
• Appropriate safety precautions and procedures.

Ability to:

• Anticipate service needs of individual activities or events;
• Communicate effectively;
• Count and handle money quickly and accurately;
• Operate a computer accurately and efficiently;
• Follow written and verbal instructions;
• Maintain records;
• Establish and maintain effective working relationships with those contacted in the course of work.

Education/Experience/Training: Any combination of training, education, and experience which demonstrates an ability to perform the duties of the position. Must be at least 18 years old at time of hire.

License/Certification: Possession of a valid and appropriate driver’s license issued by the California Department of Motor Vehicles.

PHYSICAL DEMANDS AND WORKING CONDITIONS

Frequently walk, sit, and talk or hear; occasionally use hands to finger, handle, feel or operate objects, tools, or controls and reach with hands and arms; occasionally climb or balance, stoop, kneel, crouch, or crawl; occasionally lift up to 50 pounds. Specific vision abilities include close vision, color vision, and the ability to adjust focus. Work in various weather conditions such as hot and cold temperatures. Noise level is usually moderately loud. Maintain a neat professional appearance. Work is mostly in the evenings and weekends.

The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.