Sportsbook Operations Supervisor

Bally's Interactive; Biloxi (MS); On-site; USD 35,000 - 52,000; Full time

Job summary

Hard Rock Biloxi is seeking a guest-focused team member to support the Race & Sports Book operations and ensure smooth daily activities. The role involves explaining wagering rules, updating betting lines, approving wagers in the manager's absence, and supervising staff to maintain high standards of service.

You will work within casino gaming regulations, communicate clearly with guests and colleagues, and contribute to a safe and efficient work environment.

Qualifications

• Must project a professional and positive image.
• High energy level.
• Excellent organizational and time management skills.
• Good judgment and common sense.
• Ability to work with guests and colleagues professionally.

Responsibilities

• Assists the Race & Sports Book Manager in daily operations.
• Explains wagering rules, lines and odds to guests as needed.
• Approves over the limit wagers in absence of the manager and low-limit comps per regulations.
• Monitors all monies being wagered and updates betting odds according to policy.
• Represents Hard Rock Biloxi and maintains knowledge of regulations and internal controls.
• Promotes safety awareness and teamwork among staff.
• Performs duties in compliance with state gaming regulations.

Skills

Professional image

High energy

Time management

Interpersonal skills

Communication skills

Job description

Hard Rock Biloxi is seeking a guest-focused team member to support the Race & Sports Book operations and ensure smooth daily activities. The role involves explaining wagering rules, updating betting lines, approving wagers in the manager's absence, and supervising staff to maintain high standards of service.

You will work within casino gaming regulations, communicate clearly with guests and colleagues, and contribute to a safe and efficient work environment.