Sports Ticket Sales Pro

Spurs Sports & Entertainment; San Antonio (TX); On-site; USD 45,000 - 70,000; Full time

Job summary

Spurs Sports & Entertainment (SS&E) is seeking a San Antonio FC Sales Representative to generate ticket revenue through memberships, groups, and premium seating. The role targets new business via outbound calls, emails, and events, while maintaining a strong sales pipeline and delivering exceptional customer service.

Ideal candidates bring college degree or equivalent experience, comfort with high-volume outreach, and familiarity with ticketing systems.

Qualifications

• Bachelor’s degree from an accredited four-year college or equivalent work experience.
• Previous experience in sales, customer service, or ticketing is preferred but not required.
• Experience with high-volume outreach (calls, emails, networking) is a plus.
• Strong interpersonal and communication skills.
• Knowledge of USL soccer and the sports industry preferred.
• Bilingual skills (Spanish) are a plus.
• Ability to work nights, weekends, and holidays as needed.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Familiarity with Ticketmaster ArchTics or similar ticketing systems is preferred.
• Ability to lift/push/pull up to 50 lbs. on a regular basis.

Responsibilities

• Generate new ticket revenue through the sale and renewal of San Antonio FC season memberships, partial plans, group outings, premium seating, and other ticket products, by meeting or exceeding established sales and activity goals.
• Develop new business opportunities through outbound prospecting, inbound lead follow-up, referrals, networking, community engagement, and other lead generation initiatives.
• Sell, service, and renew group leaders by providing exceptional customer service, building lasting relationships, and identifying renewal, upsell, cross-sell, and referral opportunities.
• Build, manage, and maintain an active sales pipeline by accurately documenting customer interactions, sales activities, and opportunities within CRM and ticketing systems.
• Represent San Antonio FC at home matches, community events, networking functions, grassroots marketing initiatives, and off-site sales events to promote the club.
• Collaborate with Ticket Operations, Marketing, and other internal departments to support sales initiatives and deliver an exceptional fan experience.
• Perform additional responsibilities as assigned to support overall departmental success.

Skills

Interpersonal skills

Communication

High-volume outreach

Bilingual (Spanish)

Night/weekend/holiday availability

Microsoft Office

Ticketing familiarity

Team collaboration

Physical stamina

Education

Bachelor’s degree or equivalent

Tools

Ticketmaster ArchTics

Excel

Word

PowerPoint

Job description

Spurs Sports & Entertainment (SS&E) is seeking a San Antonio FC Sales Representative to generate ticket revenue through memberships, groups, and premium seating. The role targets new business via outbound calls, emails, and events, while maintaining a strong sales pipeline and delivering exceptional customer service.

Ideal candidates bring college degree or equivalent experience, comfort with high-volume outreach, and familiarity with ticketing systems.