Sales - SAFC Sales Representative

San Antonio Spurs Sports & Entertainment; San Antonio (TX); On-site; USD 45,000 - 70,000; Full time

Job summary

Spurs Sports & Entertainment (SS&E) is seeking a San Antonio FC Sales Representative to generate ticket revenue through memberships, groups, and premium seating. The role targets new business via outbound calls, emails, and events, while maintaining a strong sales pipeline and delivering exceptional customer service.

Ideal candidates bring college degree or equivalent experience, comfort with high-volume outreach, and familiarity with ticketing systems.

Qualifications

• Bachelor’s degree from an accredited four-year college or equivalent work experience.
• Previous experience in sales, customer service, or ticketing is preferred but not required.
• Experience with high-volume outreach (calls, emails, networking) is a plus.
• Strong interpersonal and communication skills.
• Knowledge of USL soccer and the sports industry preferred.
• Bilingual skills (Spanish) are a plus.
• Ability to work nights, weekends, and holidays as needed.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Familiarity with Ticketmaster ArchTics or similar ticketing systems is preferred.
• Ability to lift/push/pull up to 50 lbs. on a regular basis.

Responsibilities

• Generate new ticket revenue through the sale and renewal of San Antonio FC season memberships, partial plans, group outings, premium seating, and other ticket products, by meeting or exceeding established sales and activity goals.
• Develop new business opportunities through outbound prospecting, inbound lead follow-up, referrals, networking, community engagement, and other lead generation initiatives.
• Sell, service, and renew group leaders by providing exceptional customer service, building lasting relationships, and identifying renewal, upsell, cross-sell, and referral opportunities.
• Build, manage, and maintain an active sales pipeline by accurately documenting customer interactions, sales activities, and opportunities within CRM and ticketing systems.
• Represent San Antonio FC at home matches, community events, networking functions, grassroots marketing initiatives, and off-site sales events to promote the club.
• Collaborate with Ticket Operations, Marketing, and other internal departments to support sales initiatives and deliver an exceptional fan experience.
• Perform additional responsibilities as assigned to support overall departmental success.

Skills

Interpersonal skills

Communication

High-volume outreach

Bilingual (Spanish)

Night/weekend/holiday availability

Microsoft Office

Ticketing familiarity

Team collaboration

Physical stamina

Education

Bachelor’s degree or equivalent

Tools

Ticketmaster ArchTics

Excel

Word

PowerPoint

Job description

San Antonio FC Sales Representative

Location: San Antonio, TX / Non- Exempt

At Spurs Sports & Entertainment (SS&E), we work in service of something bigger than ourselves. To us it is so much more than just a game or concert. It takes all the members of our Spurs team to harness the power of sports and entertainment to create moments that excite, memories that endure, and connections that strengthen our community. SS&E owns and operates the San Antonio Spurs (NBA), Austin Spurs (NBA G-League), and the San Antonio FC (USL), and manages day-to-day operations of the Frost Bank Center, Toyota Field, and STAR Complex.

We know that our people are our greatest asset as an organization. We aspire to provide our teams with meaningful work, to live our values- Integrity, Success & Caring – day-to-day in what we do and foster an inclusive culture for our 1K+ employee workforce.

Who You Are:

• Bachelor’s degree from an accredited four-year college or equivalent work experience.


• Previousexperience in sales, customer service, or ticketing is preferred but notrequired.


• Experience with high-volume outreach (calls, emails, networking) is a plus.


• Strong interpersonal and communication skills.


• Knowledge of USL soccer and the sports industry preferred.


• Bilingual skills (Spanish) are a plus.


• Ability to work nights, weekends, and holidays as needed.


• Proficiencyin Microsoft Office Suite (Excel, Word, PowerPoint).


• Familiarity with TicketmasterArchticsor similar ticketing systems is preferred.


• Ability to lift/push/pull up to 50 lbs. on a regular basis.

What You’ll Do:

• Generate new ticket revenue through the sale and renewal of San Antonio FC season memberships, partial plans, group outings, premium seating, and other ticket products, as well as select ticketed events at Toyota Field, by meeting or exceeding established sales and activity goals.


• Develop new business opportunities through outbound prospecting, inbound lead follow-up, referrals, networking, community engagement, and other lead generation initiatives. Conduct high-volume outreach through phone calls, emails, text messages, face-to-face appointments, and stadium tours to build a robust sales pipeline and drive revenue growth.


• Sell, service, and renew group leaders by providing exceptional customer service, building lasting relationships, and identifying renewal, upsell, cross-sell, and referral opportunities.


• Build, manage, and maintain an active sales pipeline by accurately documenting customer interactions, sales activities, and opportunities within CRM and ticketing systems, while processing ticket orders and maintaining customer accounts.


• Represent San Antonio FC at home matches, community events, networking functions, grassroots marketing initiatives, and off-site sales events to promote the club, generate leads, and drive ticket sales opportunities.


• Collaborate with Ticket Operations, Marketing, and other internal departments to support sales initiatives, execute group experiences, and deliver an exceptional fan experience.


• Perform additional responsibilities as assigned to support overall departmental success.

Physical Requirements

• Frequently required to stand and walk for extended periods.


• Occasionally required to lift and move up to 50 lbs.


• Ability to work outdoors in various weather conditions.


• Fine motor skills (e.g., typing, writing, using a mouse, handling documents)


• Sitting for extended periods (e.g., at a desk or computer workstation)

In every position, each employee is expected to: demonstrate alignment with SS&E’s core values and mission, collaborate with internal/external community members and demonstrate ongoing development.

If you don’t have experience in every single bullet above, no sweat – we still want to hear from you and encourage you to apply!

*SS&E is an Equal Opportunity Employer*

Nothing contained in this job description is intended to be a contract of employment, nor does any information contained herein represent a guarantee of employment for a specific duration. Your employment with SS&E is “at will”, which means that either you or SS&E may terminate the relationship at any time. Essential functions listed above must be performed with or without accommodation.