Sports Retail: Fan Experience Specialist

Rally House; Pottstown (Montgomery County); On-site; USD 19,000 - 21,000; Full time

Job summary

Rally House is hiring a Teammate to deliver a welcoming and engaging guest experience while completing daily tasks with care and consistency. You will support sales, merchandising, and store operations through strong teamwork, attention to detail, and initiative.

The role emphasizes customer-first service, energetic store presence, and adherence to playbooks, loss prevention, and safety guidelines. Must be at least 16 years old, with a passion for sports and retail.

Qualifications

• Must be at least 16 years of age.
• Previous customer-facing experience preferred.
• Stand and walk for extended periods.
• Ability to lift up to 50 pounds.
• Enthusiastic attitude with a passion for sports and retail.

Responsibilities

• Demonstrate Rally House values through positive teamwork and engagement with peers.
• Seek feedback and apply coaching to improve performance.
• Actively participate in training and skill drills to build service capability.
• Contribute to a welcoming, energetic store atmosphere.
• Execute merchandising tasks as directed (folding, hanging, replenishment).

Skills

Clear communication

Customer enthusiasm

Time management

Job description

Rally House is hiring a Teammate to deliver a welcoming and engaging guest experience while completing daily tasks with care and consistency. You will support sales, merchandising, and store operations through strong teamwork, attention to detail, and initiative.

The role emphasizes customer-first service, energetic store presence, and adherence to playbooks, loss prevention, and safety guidelines. Must be at least 16 years old, with a passion for sports and retail.