Sports Retail Guest Experience Specialist

Rally House; Whitehall (Lehigh County); Presencial; USD 19.000 - 21.000; A tiempo parcial

Descripción de la vacante

Rally House is seeking a Teammate to deliver a welcoming, energetic guest experience while supporting sales, merchandising, and store operations. You will engage with guests, work closely with a team, and help ensure smooth daily activities in a fast-paced retail setting.

Ideal candidates are 16+ years old, with prior customer-facing experience preferred, and demonstrate enthusiasm for sports. Availability to work flexible hours is a plus, and you will represent Rally House with energy and

Formación

• Must be at least 16 years of age
• Previous customer-facing experience preferred

Responsabilidades

• Demonstrate Rally House values through positive teamwork and engagement with peers
• Seek feedback and apply coaching to improve performance
• Actively participate in training and skill drills to build service capability
• Contribute to a welcoming, energetic, party atmosphere
• Complete assigned tasks accurately and on time
• Follow playbooks, loss prevention and safety guidelines consistently
• Report operational issues, shortages, or concerns to leadership
• Build working knowledge of store systems and daily processes
• Execute merchandising tasks as directed (folding, hanging, replenishment)
• Support floor moves and transitions under leadership guidance
• Maintain clean, organized fixtures and back-of-house areas
• Protect brand standards through attention to detail
• Deliver a welcoming, energetic customer experience using the Party model
• Engage customers, identify needs, and recommend products
• Resolve basic customer issues and escalates when needed
• Represent Rally House with enthusiasm and professionalism
• Contribute to daily sales goals through service behaviors
• Support promotions, launches, and event execution
• Take ownership of personal performance metrics (conversion, UPT, AT)

Conocimientos

Teamwork

Communication

Sports enthusiasm

Time management

Descripción del empleo

Rally House is seeking a Teammate to deliver a welcoming, energetic guest experience while supporting sales, merchandising, and store operations. You will engage with guests, work closely with a team, and help ensure smooth daily activities in a fast-paced retail setting.

Ideal candidates are 16+ years old, with prior customer-facing experience preferred, and demonstrate enthusiasm for sports. Availability to work flexible hours is a plus, and you will represent Rally House with energy and