Guest Experience Teammate — Sports Retail

Rally House; Olde West Chester (OH); On-site; USD 18,000 - 21,000; Full time

Job summary

Rally House seeks team members to deliver a welcoming, energetic guest experience and help execute daily tasks with accuracy. You will support merchandising, stock replenishment, and store operations while maintaining brand standards. Your enthusiasm for sports and retail will drive customer connections and teamwork.

You will contribute to sales goals by engaging customers, recommending products, and following playbooks to ensure a smooth, loss-prevented store environment.

Qualifications

• Retail customer-facing experience is preferred.
• Ability to stand and walk for extended periods.
• Willingness to learn store processes and playbooks.

Responsibilities

• Deliver a welcoming and engaging guest experience.
• Assist with merchandising, folding, replenishment and resets.
• Support daily store operations and loss-prevention guidelines.
• Engage customers, identify needs, and recommend products.
• Contribute to achieving sales goals and maintain store standards.

Skills

Customer service

Team collaboration

Merchandising

Sales & upsell

Communication

Time management

Tools

Point of Sale (POS) system

Job description

Rally House seeks team members to deliver a welcoming, energetic guest experience and help execute daily tasks with accuracy. You will support merchandising, stock replenishment, and store operations while maintaining brand standards. Your enthusiasm for sports and retail will drive customer connections and teamwork.

You will contribute to sales goals by engaging customers, recommending products, and following playbooks to ensure a smooth, loss-prevented store environment.