Sports Retail Guest Experience Associate

Rally House; Troy (MI); On-site; USD 19,000 - 21,000; Full time

Job summary

Rally House is hiring a Teammate to deliver a welcoming and engaging store experience. You will assist guests, support sales and merchandising, and contribute to a positive, energetic atmosphere that reflects our brand. You’ll work with a team to complete daily tasks accurately and on time.

You will help maintain clean fixtures, follow store playbooks, and participate in training to build service skills. Prior customer-facing experience is a plus, and enthusiasm for sports is valued.

Qualifications

• Must be at least 16 years of age.
• Previous customer-facing experience preferred.
• Ability to work in a fast-paced environment.

Responsibilities

• Deliver a welcoming, energetic customer experience.
• Assist with sales, merchandising, and daily operations.
• Follow playbooks, safety guidelines, and loss prevention protocols.
• Report issues to leadership and maintain clean, organized fixtures.

Skills

Customer service

Teamwork

Communication

Time management

Enthusiastic attitude

Tools

POS system

Job description

Rally House is hiring a Teammate to deliver a welcoming and engaging store experience. You will assist guests, support sales and merchandising, and contribute to a positive, energetic atmosphere that reflects our brand. You’ll work with a team to complete daily tasks accurately and on time.

You will help maintain clean fixtures, follow store playbooks, and participate in training to build service skills. Prior customer-facing experience is a plus, and enthusiasm for sports is valued.