Sports & Leisure Hospitality Operations Lead — On-Site

Placements24; Windsor Park (TN); Sur place; USD 42 000 - 54 000; Plein temps

Résumé du poste

Placements24 seeks an experienced Leisure & Hospitality Operations Manager for an on-site role in East London, Eastern Cape, ZA. You will oversee hospitality services across sports venues and leisure facilities, ensuring outstanding guest experiences while driving profitability.

The role requires leadership, budget management, and a strong focus on health, safety, and service excellence in a dynamic event-driven environment. Weekend/evening availability as per event schedules is expected.

Qualifications

• Diploma or Degree in Hospitality Management, Business Administration, or related field.

Responsabilités

• Manage and supervise the operations of hospitality services within sports and leisure facilities.
• Ensure high standards of customer service and guest satisfaction are consistently met.
• Oversee food and beverage operations, including menu planning, inventory management, and quality control.
• Manage retail operations, including stock control, merchandising, and sales performance.
• Develop and implement operational procedures to enhance efficiency and profitability.
• Lead, train, and motivate a team of hospitality and service staff.
• Manage operational budgets, control costs, and monitor financial performance.
• Ensure compliance with health, safety, and hygiene regulations.
• Liaise with event organizers and other departments to ensure seamless service delivery.

Description du poste

Placements24 seeks an experienced Leisure & Hospitality Operations Manager for an on-site role in East London, Eastern Cape, ZA. You will oversee hospitality services across sports venues and leisure facilities, ensuring outstanding guest experiences while driving profitability.

The role requires leadership, budget management, and a strong focus on health, safety, and service excellence in a dynamic event-driven environment. Weekend/evening availability as per event schedules is expected.