Sports Fan Experience Retail Associate – Home Games

Fanatics; Atlanta (GA); On-site; USD 17,000 - 22,000; Part time

Job summary

Fanatics is recruiting a Retail Associate for the Atlanta Falcons & United Team Store in Atlanta, GA. You will greet fans, recommend products, and process sales while upholding Fanatics’ standards and brand representation.

The role emphasizes flexibility for evenings, weekends, and home games, with a focus on delivering outstanding guest experiences and maintaining floor and stockroom standards. Join a dynamic team in a fast-paced retail setting.

Qualifications

• Must be at least 18 years of age.
• Previous retail, customer service, or hospitality experience preferred.
• Ability to work a flexible schedule, including evenings, weekends, holidays, home games, and special events.
• Reliable attendance and punctuality.
• Strong communication, interpersonal, and teamwork skills.
• Ability to stand, walk, bend, and move throughout shifts; lift up to 25 pounds.
• Maintain a professional appearance and represent the Fanatics brand.

Responsibilities

• Greet fans and ask questions to enhance shopping experience.
• Make recommendations based on observations and conversations with fans.
• Execute a top-notch brand connection and customer service.
• Maintain sales floor and stockroom standards with attention to detail.
• Process sales transactions using Fanatics POS system.
• Collaborate with team to deliver fan experiences and results.
• Identify opportunities to improve processes or guest experiences.
• Act with urgency in a fast-paced environment.
• Build strong partnerships across the organization to drive goals.

Skills

Customer service

Communication

Teamwork

Flexibility

Punctuality

Education

High school diploma or equivalent

Job description

Fanatics is recruiting a Retail Associate for the Atlanta Falcons & United Team Store in Atlanta, GA. You will greet fans, recommend products, and process sales while upholding Fanatics’ standards and brand representation.

The role emphasizes flexibility for evenings, weekends, and home games, with a focus on delivering outstanding guest experiences and maintaining floor and stockroom standards. Join a dynamic team in a fast-paced retail setting.