Sporting Goods Team Lead — Customer Experience & Mentorship

Fleet Farm; Blaine (MN); On-site; USD 46,000 - 62,000; Full time

Job summary

Fleet Farm is seeking a Sporting Goods Team Lead in Blaine, MN to deliver exceptional customer experiences through trip assurance, merchandising excellence, and strong product knowledge.

You will train and coach team members, manage daily merchandising, handle in-aisle service, and ensure consistent price changes and marketing execution while promoting loyalty programs and store initiatives.

Qualifications

• Flex schedule availability (days, nights, weekends, holidays).
• Must be 18+ for firearms sales, pass background check, and comply with laws and regulations.
• 1-3 years of related retail or leadership experience preferred.
• Proven ability to lead, coach, and build relationships in a fast-paced environment.
• Ability to direct and motivate a diverse population of team members.
• Demonstrated decisiveness and ability to implement solutions.
• Ability to multi-task and adapt to a quickly changing environment.

Responsibilities

• Train, develop, and lead Team Members within assigned zone.
• Assign, prioritize, and execute daily merchandising needs.
• Provide in-aisle customer service and create a positive customer experience.
• Ensure proper facing of products and general zone recovery.
• Execute price changes and marketing sheets consistently.
• Coordinate with Resets and Project Coordinator for floor merchandising resets and off-shelf changes.
• Read and implement planograms based on deadlines.
• Promote Fleet Farm customer loyalty program, credit card, and other initiatives.

Skills

Team leadership

Customer service

Visual merchandising

Planogram execution

Communication

Education

High School Diploma or GED

Job description

Fleet Farm is seeking a Sporting Goods Team Lead in Blaine, MN to deliver exceptional customer experiences through trip assurance, merchandising excellence, and strong product knowledge.

You will train and coach team members, manage daily merchandising, handle in-aisle service, and ensure consistent price changes and marketing execution while promoting loyalty programs and store initiatives.