Retail Sales Team Lead — Elevate Customer Experience

Fleet Farm; Brooklyn Park (MN); On-site; USD 48,000 - 62,000; Full time

Job summary

Fleet Farm in Brooklyn Park, MN is seeking a Sales Team Lead to elevate customer experience through coaching, merchandising, and product knowledge. You will oversee daily merchandising, train team members, and ensure responsive service.

This role requires flexibility, 1-3 years retail or leadership experience, and strong communication. You'll set planograms, promote loyalty programs, and partner with store leadership to drive sales and ensure store standards.

Qualifications

• Train, develop and lead Team Members within assigned zone.
• Ability to work a flexible schedule including nights, weekends and holidays.
• Proven ability to lead, coach and build relationships in a fast paced environment.

Responsibilities

• Train, develop, and lead Team Members within assigned zone.
• Assign, prioritize, and execute daily merchandising needs.
• Provide in-aisle customer service and experience.
• Ensure proper facing of products and zone recovery.
• Execute price changes and tabloid set processes consistently.
• Coordinate floor merchandising resets and off shelf changes with other teams.
• Read and implement planograms based on deadlines.
• Promote Fleet Farm customer loyalty program and other initiatives.

Skills

Leadership

Customer service

Coaching

Communication

Education

High School Diploma or GED

Job description

Fleet Farm in Brooklyn Park, MN is seeking a Sales Team Lead to elevate customer experience through coaching, merchandising, and product knowledge. You will oversee daily merchandising, train team members, and ensure responsive service.

This role requires flexibility, 1-3 years retail or leadership experience, and strong communication. You'll set planograms, promote loyalty programs, and partner with store leadership to drive sales and ensure store standards.