Sporting Goods Team Lead - Customer Experience & Leadership

Ultipro; Menomonie (WI); On-site; USD 21,000 - 30,000; Full time

Job summary

Fleet Farm Sporting Goods Team Lead position in Wisconsin is seeking a proactive leader to deliver exceptional customer service and mentorship. You will guide team Members in-store, manage daily merchandising, and ensure accurate price changes and planogram execution.

Ideal candidates have 1–3 years of retail leadership experience, a flexible schedule, and the ability to thrive in a fast-paced environment while promoting loyalty programs and company initiatives.

Qualifications

• High School Diploma or GED preferred.
• Flexibility to work days, nights, weekends, and holidays is required.
• 1–3 years of previous related retail or leadership experience preferred.
• Proven ability to lead, coach, and build relationships in a fast-paced environment.
• Must be able to direct and motivate a diverse population including full-time and part-time team members, with firearms compliance where applicable.

Responsibilities

• Train, develop, and lead Team Members within assigned zone.
• Assign, prioritize, and execute daily merchandising needs.
• Provide in-aisle customer service and experience.
• Ensure proper facing of products and general recovery of the zone.
• Execute price changes consistently and support marketing seets.
• Coordinate with Resets/Project Coordinator for merchandising resets and off-shelf changes.
• Read and implement planograms based on deadlines.
• Promote Fleet Farm loyalty program and company initiatives.

Skills

Customer service

Team leadership

Merchandising

Planograms

Retail operations

Communication

Education

High School Diploma or GED

Job description

Fleet Farm Sporting Goods Team Lead position in Wisconsin is seeking a proactive leader to deliver exceptional customer service and mentorship. You will guide team Members in-store, manage daily merchandising, and ensure accurate price changes and planogram execution.

Ideal candidates have 1–3 years of retail leadership experience, a flexible schedule, and the ability to thrive in a fast-paced environment while promoting loyalty programs and company initiatives.