Spine & Pain Clinic Coordinator

Mass General Brigham; Georgia; On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Robust retirement savings program

Generous paid time off

Tuition assistance and professional 개발

Job summary

Mass General Brigham is seeking an organized administrative professional to support Spine and Pain Management operations. You will coordinate scheduling, patient inquiries, and billing-related tasks to ensure a seamless patient experience.

The role emphasizes collaboration with physicians, nurses, and office assistants, with a focus on accurate documentation and efficient workflows to support high-quality patient care.

Qualifications

• Strong written communication skills and ability to compose, edit, and proofread emails and memos.
• Excellent organization and time management with ability to manage multiple priorities.
• 3–5 years of office experience.
• Knowledge of office operations, procedures, and documentation practices.
• Proficiency with Microsoft Office suite required.

Responsibilities

• Support smooth and efficient practice operations by performing both administrative and clinical support functions under minimal supervision.
• Manage patient visit workflows, including scheduling, check-in, check-out, appointment records, and routine patient inquiries.
• Assist with patient billing forms, scanning documents into the medical record, and maintaining accurate documentation.
• Serve as a resource and “Super User” for scheduling, registration, and billing systems.
• Provide assistance, guidance, and training to Office and Practice Assistants.
• Partner with the Supervisor to support daily practice operations and help coordinate staff activities.
• Handle phone calls, messages, prior authorization requests, provider questions, prescription refill inquiries, and test result communications as appropriate.
• Perform more complex scheduling functions, which may include surgical scheduling, schedule changes, or schedule blocking.

Skills

Communication

Organization

Time management

Team collaboration

Education

High School Diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Mass General Brigham is seeking an organized administrative professional to support Spine and Pain Management operations. You will coordinate scheduling, patient inquiries, and billing-related tasks to ensure a seamless patient experience.

The role emphasizes collaboration with physicians, nurses, and office assistants, with a focus on accurate documentation and efficient workflows to support high-quality patient care.