Speedy Lane Advisor

Fred-Martin-Motor-C; Barberton (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401K Plan + Match

Generous Paid Time Off

Paid Training

Employee Vehicle Purchase Plans

Long Term Job Security

Health and Wellness

Job summary

Speedy Wash & Lube is seeking an associate for the express service lane who delivers top-notch customer service. You will review vehicle histories, inspect vehicles, and suggest additional services while processing payments and updating customer data in our systems.

The role requires a flexible schedule (including some weekends) and a valid driver’s license. Equal opportunity employer with growth opportunities and paid training.

Qualifications

• High school diploma or equivalent requirement.
• Flexible schedules including some weekends.
• Valid driver’s license with clean driving record.

Responsibilities

• Set the tone for customer experience in express service lane with high service standards.
• Review vehicle service history, inspect the vehicle and recommend additional services.
• Receive payment for services.
• Update customer information in the company's systems.
• Review repair orders to ensure proper documentation, charges and signatures.
• Maintain a positive workflow and clear communication to ensure customer satisfaction.

Skills

Customer service

Positive attitude

Communication

Reliability

Education

High school diploma or equivalent

Job description

At Speedy Wash & Lube we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Speedy Wash & Lubeis absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years.

What We Offer

• Medical, Dental & Vision Insurance

• Company Paid Life Insurance

• 401K Plan + Match

• Generous Paid Time Off

• Up to 3 Weeks Paid Vacation

• Growth Opportunities

• Promote From Within

• Paid Training

• Employee Vehicle Purchase Plans

• Family Owned and Operated

• Long Term Job Security

• Health and Wellness

• Discounts on Products and Services

• Cell Phone Discounts

• Fitness Membership Discounts

• Bonus Opportunitiesfor all employees up to $3,250

Responsibilities

• Advisors set the tone for our customers experience in the express service lane and maintainthe highest customer service standard
• Review customer's vehicle service history, inspects the vehicle and recommends additional services
• Receives payment for selected services
• Updates all the customer's information within organization's systems
• Reviews repair orders to ensure proper dealership documentation, correct repair charges, signatures for authorization, vehicle mileage in / out
• Create a positivework flow and detailed communication to maintainourcustomer's satisfaction

Qualifications

• Able to work flexible schedules and some weekends
• High school diploma or equivalent
• Professional and positive/can -do attitude
• Ability to deliver best-in-class customer service
• Reliable transportation to and from work every single day
• Valid driver's license and clean driving record

We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race, color, religion, age, sex, national origin, disability status, genetics, protectedveteran status, sexual orientation, gender identity or expression, or any other characteristicprotected by federal, state or local laws.