Specimen Quality & Issue Resolution Coordinator

Quest Diagnostics; San Juan Capistrano (CA); On-site; USD 39,454 - 44,028; Full time

Benefits offered by this job

Medical, dental & vision benefits

401(k) with company match

Education assistance

Job summary

Quest Diagnostics is looking for a Problem Resolution Specimen Coordinator in San Juan Capistrano, CA. This role focuses on conducting audits of specimen processing to ensure compliance and quality. Candidates should have laboratory experience and strong communication skills.

The position offers an hourly pay range of $28.64 - $31.96 and various health benefits from day one. The successful candidate will work Sunday to Thursday, 1:00 PM to 9:30 PM.

Qualifications

• Internal candidates must have a minimum of one year in Problem Resolution Tech/Group Leader or related role.
• Minimum of 3 years laboratory experience preferably in a production environment.
• Medical background preferred, including medical terminology applicable to a clinical laboratory.

Responsibilities

• Conduct audits of all Specimen Processing processes to ensure quality and compliance.
• Generate daily quality reports for department supervisors.
• Collaborate with IT & Sales on interfaces and technical issues.

Skills

Excellent communication skills

Adheres to compliance policies

PC skills in Excel and Word

Education

High School Diploma or Equivalent

Job description

Quest Diagnostics is looking for a Problem Resolution Specimen Coordinator in San Juan Capistrano, CA. This role focuses on conducting audits of specimen processing to ensure compliance and quality. Candidates should have laboratory experience and strong communication skills.

The position offers an hourly pay range of $28.64 - $31.96 and various health benefits from day one. The successful candidate will work Sunday to Thursday, 1:00 PM to 9:30 PM.