Specimen Management Specialist: Lab Ops & Support

LCH Lab. Corp. of America Holdings; Olathe (KS); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k)

Paid Time Off

Tuition Reimbursement

Employee Stock Purchase Plan

Job summary

Labcorp is seeking a dedicated Specimen Management team member in Overland Park, KS to act as liaison between the lab, clients, and patients, handling specimen processing and documentation.

The role emphasizes accurate data entry, attention to detail, and professional communication; requires a High School diploma and 2+ years of processing experience, with preferred associates degree and Labcorp experience.

Qualifications

• High School Diploma or GED required.
• 2+ years of specimen processing experience.
• Associates degree preferred.
• Labcorp experience preferred.
• 6+ months in medical/clinical lab work.
• 6+ months in customer service.

Responsibilities

• Act as a liaison between the lab, clients, and patients.
• Resolve requests via calls, instant messenger & email.
• Communicate with customers in a respectful and professional manner.
• Research complex issues across multiple databases.
• Provide customer education and information as needed.
• Review test forms for accuracy and report discrepancies.
• Prepare and triage specimens for analysis.
• Accurately identify and label specimens.
• Pack and ship specimens as necessary.
• Prepare and store excess specimen samples.

Skills

Communication

Teamwork

Data entry

Attention to detail

Laboratory operations

MS Office

Education

Associates degree

Tools

MS Office

Job description

Labcorp is seeking a dedicated Specimen Management team member in Overland Park, KS to act as liaison between the lab, clients, and patients, handling specimen processing and documentation.

The role emphasizes accurate data entry, attention to detail, and professional communication; requires a High School diploma and 2+ years of processing experience, with preferred associates degree and Labcorp experience.