Specimen Management & Lab Liaison Specialist

Labcorp; Portland (OR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life

STD/LTD

401(k)

Paid Time Off

Tuition Reimbursement

Employee Stock Purchase Plan

Job summary

Labcorp in Portland, OR is seeking a dedicated specimen management team member to act as liaison between the lab, clients and patients, ensuring accurate processing of specimens and clear communication.

The role supports multiple databases, prepares and labels specimens, and handles packaging and shipping while upholding Labcorp's commitment to quality, safety and excellent customer service.

Qualifications

• Excellent communication skills (written and verbal).
• Experience with data entry and maintaining accurate records.
• Familiarity with lab operations or clinical environment is preferred.

Responsibilities

• Act as a liaison between the lab, clients, and patients.
• Resolve internal & external customer requests via calls, instant messenger & email communications.
• Communicate with customers in respectful and professional manner.
• Work in multiple databases to research complex issues and questions.
• Provide customer education and information as needed.
• Review test forms for accuracy and report any discrepancies.
• Prepare and triage specimens for analysis.
• Accurately identify and label specimens.
• Pack and ship specimens as necessary.
• Prepare and store excess specimen samples.

Skills

Communication skills

Data entry

MS Office

Teamwork

Attention to detail

Organizational skills

Education

High School Diploma or GED

Associate degree

Tools

MS Office

Job description

Labcorp in Portland, OR is seeking a dedicated specimen management team member to act as liaison between the lab, clients and patients, ensuring accurate processing of specimens and clear communication.

The role supports multiple databases, prepares and labels specimens, and handles packaging and shipping while upholding Labcorp's commitment to quality, safety and excellent customer service.