Specialty Team Lead - Beer, Wine & Chocolate

Whole Foods Market IP. L.P.; Boston (MA); On-site; USD 28,000 - 48,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Health & wellness programs

Job summary

Whole Foods Market in Boston, MA seeks a Team Member to assist the Team Leader in daily operations, merchandising, inventory, and customer service while upholding safety and company standards.

The role emphasizes leadership development, training, teamwork, and adherence to SOPs, with potential for progression based on performance; requires ability to lift 50 pounds and a flexible schedule including nights, weekends, and holidays.

Qualifications

• 18+ months retail Team Member experience.
• 6+ months of supervisory experience.
• Strong customer service and communication.

Responsibilities

• Develops and maintains creative store layout and product merchandising.
• Works with Team Leader to achieve sales, purchasing, and labor targets.
• Assists Team Leader in analysis of sales, reports, and labor.
• Assists team leader in annual sales and expense projections and budget preparation.
• Assists team leader with ordering and inventory management.
• Works with Team Leader to resolve team concerns or issues.
• Functions as point person and departmental person in charge in absence of Team Leader.
• Sets and achieves the highest standards of retail execution.
• Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
• Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.
• Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover.
• Communicates and maintains Team Member safety and security standards.
• Provides timely, thorough, and thoughtful performance evaluations.
• Consistently communicates and models WFM vision and goals.

Skills

Customer service

Leadership

Retail operations

Merchandising

Inventory management

Team development

Regulatory compliance

Communication skills

Office proficiency

Tools

Microsoft Office

Job description

Whole Foods Market in Boston, MA seeks a Team Member to assist the Team Leader in daily operations, merchandising, inventory, and customer service while upholding safety and company standards.

The role emphasizes leadership development, training, teamwork, and adherence to SOPs, with potential for progression based on performance; requires ability to lift 50 pounds and a flexible schedule including nights, weekends, and holidays.