Specialty Regional Manager (Ortho)

Kids for the Future; Marlborough (MA); On-site; USD 90,000 - 110,000; Full time

Job summary

Passion Dental seeks an experienced Regional Manager (Ortho) to drive orthodontic operations across multiple practices within the assigned region. You will collaborate with providers and leadership to grow services, improve patient access, and ensure operational excellence in orthodontic workflows.

The role requires leading recruitment, onboarding, and coaching of teams, monitoring performance metrics, and ensuring regulatory compliance while traveling to supported practices as needed.

Qualifications

• Bachelor's degree in Business, Healthcare Administration, or related field preferred.
• 5+ years of dental/orthodontic/healthcare or multi-site operations experience.
• Previous leadership or management experience required.
• Strong knowledge of orthodontic operations, scheduling, and patient flow.
• Proven ability to lead, coach, and develop high-performing teams.

Responsibilities

• Support orthodontist recruitment, onboarding, and integration into supported practices.
• Partner with regional and practice leadership to identify opportunities for orthodontic growth.
• Ensure consistent implementation of orthodontic standards, best practices, and workflows.
• Support training, staffing, and development of orthodontic team members.
• Monitor operational performance and key business metrics to drive results.
• Assist practices in improving patient access, scheduling, and overall patient experience.
• Provide ongoing operational support and coaching to orthodontic providers and practice teams.
• Partner with leadership on strategic planning, goal setting, and business development initiatives.
• Ensure compliance with company policies and applicable regulatory requirements.
• Travel throughout the region to support practices and orthodontic teams as needed.

Skills

Leadership

Operations management

Orthodontic operations

Staff coaching

Analytical thinking

Communication

Project management

Microsoft Office

Education

Bachelor's degree in Business/Healthcare Administration

Tools

Practice management systems

Microsoft Office

Job description

• Location 5 MOUNT ROYAL AVE STE 300,Marlborough, MA, 01752-1900,United States
• Base Pay $90,000.00 - $110,000.00 / Year
• Job Category Dental Support Organization, Dentistry, Regional Leadership
• Employee Type FT Exempt
• Required Degree 4 Year Degree
• Travel 50%

Specialty Regional Manager

The Regional Manager (Ortho) is responsible for supporting orthodontic operations across multiple Passion Dental practices within an assigned region. This role partners with providers and practice leadership to drive growth, improve patient access, and ensure operational excellence across orthodontic services.

Key Responsibilities

• Support orthodontist recruitment, onboarding, and integration into supported practices.
• Partner with regional and practice leadership to identify opportunities for orthodontic growth.
• Ensure consistent implementation of orthodontic standards, best practices, and workflows.
• Support training, staffing, and development of orthodontic team members.
• Monitor operational performance and key business metrics to drive results.
• Assist practices in improving patient access, scheduling, and overall patient experience.
• Provide ongoing operational support and coaching to orthodontic providers and practice teams.
• Partner with leadership on strategic planning, goal setting, and business development initiatives.
• Ensure compliance with company policies and applicable regulatory requirements.
• Travel throughout the region to support practices and orthodontic teams as needed.

Requirements

• Bachelor's degree in Business, Healthcare Administration, or a related field preferred.
• 5+ years of dental, orthodontic, healthcare, or multi-site operations experience.
• Previous leadership or management experience required.
• Strong knowledge of orthodontic operations, scheduling, and patient flow.
• Proven ability to lead, coach, and develop high-performing teams.
• Strong organizational, analytical, and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience interpreting operational and financial performance metrics.
• Proficiency with Microsoft Office and practice management systems.
• Valid driver's license and ability to travel regularly throughout the assigned region.

Summary

The Orthodontic Regional Manager provides operational leadership and support for orthodontic services across multiple Passion Dental practices. This role partners with providers and practice leadership to drive growth, enhance patient access to care, improve operational performance, and ensure consistency in orthodontic standards and best practices. The Orthodontic Regional Manager plays a key role in supporting provider onboarding, team development, business growth initiatives, and delivering an exceptional patient experience throughout the region.