Specialty Pharmacy Technician - Patient Care & Compliance

Polaris Pharmacy Services; Rockaway Township (NJ); On-site; USD 28,000 - 30,000; Full time

Job summary

Polaris Pharmacy Services is seeking a Specialty Pharmacy Technician for Signio Specialty Pharmacy in Rockaway Township, NJ 07866. This role supports efficient pharmacy operations, adherence to SOPs, HIPAA, and regulatory requirements while assisting in patient care and benefits verification.

Responsibilities include handling calls, gathering patient information, verifying insurance, triaging prescriptions, and data entry.

Qualifications

• State licensure and national certification as required by the home state and state board of pharmacy.
• Regular and predictable attendance, including evenings, weekends, and holidays
• Ability to provide excellent customer service in person and over the phone, demonstrating compassion and empathy
• Strong English communication skills (read, write, speak, and understand)
• Ability to work in a fast-paced environment and pivot between tasks
• Ability to work independently and collaboratively
• Basic math and analytical skills
• Proficiency in Microsoft Office (Outlook, Excel, Teams) and ability to produce departmental reports as needed

Responsibilities

• Handle telephone calls that do not require the pharmacist's direct attention
• Gather and complete patient information profiles accurately
• Verify insurance and benefits eligibility, including copay assistance or other aid programs, and guide patients accordingly
• Triage prescriptions appropriately to internal and external providers
• Manage patient documents promptly and accurately
• Enter prescription data accurately into pharmacy software systems

Skills

English proficiency

Customer service

Communication skills

Education

Pharmacy technician licensure

Tools

Microsoft Office (Outlook, Excel, Teams)

Job description

Polaris Pharmacy Services is seeking a Specialty Pharmacy Technician for Signio Specialty Pharmacy in Rockaway Township, NJ 07866. This role supports efficient pharmacy operations, adherence to SOPs, HIPAA, and regulatory requirements while assisting in patient care and benefits verification.

Responsibilities include handling calls, gathering patient information, verifying insurance, triaging prescriptions, and data entry.