Specialty Pharmacy Program Liaison — Certified Tech

Amber Specialty Pharmacy; United States; On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Six paid holidays

No weekends

Job summary

Amber Specialty Pharmacy, headquartered in Omaha and serving patients nationwide, is seeking a Certified Pharmacy Technician for a specialty program liaison role. Primary duties include coordinating between patients, providers, insurers and manufacturers to ensure accurate processing and timely resolution of issues.

The position emphasizes ensuring high-quality customer service, data accuracy, and collaboration with multiple internal teams.

Qualifications

• National CPhT certification is required.
• At least 3 years of prior pharmacy technician experience is preferred.
• Experience with insurance verification and healthcare benefit assessment is preferred.
• HIPAA training or ability to work with confidential information.

Responsibilities

• Act as liaison between specialty pharmacy, patients, insurers and providers to resolve inquiries.
• Serve as primary contact for client inquiries and escalations.
• Resolve customer issues with timely and accurate information.

Skills

MS Excel

MS Word

Outlook

Customer service

Education

Bachelor's degree (preferred)

Tools

Pharmacy software

Microsoft Outlook

Job description

Amber Specialty Pharmacy, headquartered in Omaha and serving patients nationwide, is seeking a Certified Pharmacy Technician for a specialty program liaison role. Primary duties include coordinating between patients, providers, insurers and manufacturers to ensure accurate processing and timely resolution of issues.

The position emphasizes ensuring high-quality customer service, data accuracy, and collaboration with multiple internal teams.