Specialty Pharmacy Liaison & Patient Care Coordinator

Omnicell, Inc.; Quincy (IL); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Medical, dental and vision plans

Wellness programs

Paid time off

Job summary

Omnicell, Inc. seeks a Specialty Pharmacy Technician Liaison to establish and maintain strong partnerships with health system clients. You will support the on-site Pharmacy Team, assist in preparation/dispensing of medications, provide customer service, and ensure adherence to regulations.

The role emphasizes clear communication with providers and patients, coordinating care, and maintaining accurate records to support high-quality specialty pharmaceutical services.

Qualifications

• High School diploma or GED.
• 1 year experience as Pharmacy Technician or in healthcare.
• Willing to obtain IL & MO State Pharmacy Technician license within 90 days of hire.

Responsibilities

• Facilitating communication with healthcare providers and patients about medication orders, refills, and treatment plans.
• Coordinating patient care including scheduling appointments, obtaining prior authorizations, and arranging medication delivery or pickup.
• Verifying insurance coverage and ensuring compliance with state and federal regulations for specialty medications.
• Addressing issues during treatment such as side effects, insurance disputes, or access difficulties.
• Maintaining detailed records of patient interactions, medication orders, and insurance communications.
• Participating in quality improvement initiatives to enhance care quality.
• Serving as a Pharmacy Technician during absences of regular technicians.

Skills

Communication

Interpersonal skills

Organizational skills

Empathy

Education

High School diploma or GED

Tools

Prior authorization software

Clinical patient management software

Job description

Omnicell, Inc. seeks a Specialty Pharmacy Technician Liaison to establish and maintain strong partnerships with health system clients. You will support the on-site Pharmacy Team, assist in preparation/dispensing of medications, provide customer service, and ensure adherence to regulations.

The role emphasizes clear communication with providers and patients, coordinating care, and maintaining accurate records to support high-quality specialty pharmaceutical services.