Specialty Pharmacy Liaison: Patient Access & Coordination

UnitedHealth Group; Litchfield (IL); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Comprehensive benefits

Equity stock purchase

401k contribution

Job summary

UnitedHealth Group, in Illinois, seeks a Specialty Pharmacy Liaison to coordinate pharmacy services within Hospital Sisters Health System in Litchfield. You will bridge patients, providers, and the pharmacy to improve therapy initiation and communication, under pharmacist supervision.

The role emphasizes prior authorizations, benefits investigations, and timely documentation while supporting adherence and outcomes in a fast-paced health system.

Qualifications

• High school diploma or equivalent.
• Active Pharmacy Technician license in good standing in the state of Illinois.
• National Pharmacy Technician Certification (e.g., PTCB or ExCPhT).
• Recent work experience as a Pharmacy Technician.

Responsibilities

• Serve as the primary point of contact between providers, specialty pharmacies, and patients to facilitate timely therapy initiation
• Coordinate prescription intake and referrals, ensuring accurate transmission of orders and required documentation
• Support prior authorizations and benefits investigations, collaborating with payers, pharmacies, and provider offices
• Educate patients on the specialty pharmacy process, including next steps, timelines, and access expectations
• Track prescription status and therapy progress, proactively resolving access, financial, or logistical barriers
• Collaborate with clinical and care teams to support adherence, continuity of care, and patient outcomes
• Ensure compliance with program, regulatory, and organizational requirements, including documentation and reporting standards

Job description

UnitedHealth Group, in Illinois, seeks a Specialty Pharmacy Liaison to coordinate pharmacy services within Hospital Sisters Health System in Litchfield. You will bridge patients, providers, and the pharmacy to improve therapy initiation and communication, under pharmacist supervision.

The role emphasizes prior authorizations, benefits investigations, and timely documentation while supporting adherence and outcomes in a fast-paced health system.