Specialty Pharmacy Coordinator — Patient Care & Insurance

Memorial Hermann Health System; Cary (NC); On-site; USD 52,000 - 76,000; Full time

Job summary

Memorial Hermann Health System is seeking a Specialty Prescription Coordinator to handle prescription entry, insurance verification, and prior authorizations. You will serve as a patient and provider resource, scheduling deliveries and collecting essential clinical information.

A Texas Pharmacy Technician license or intern license is required along with strong communication and multitasking abilities. The role emphasizes accurate billing, coordination of patient financial assistance, and

Qualifications

• Education: High school diploma or GED.
• Licensed as a registered Pharmacy Technician or Pharmacist Intern in Texas.
• 3 years experience in specialty, retail, mail order, or hospital pharmacy.
• 2 years experience in insurance verification, benefits, and eligibility investigations.
• Strong customer service and communication skills; ability to work independently.

Responsibilities

• Enter prescriptions and process claims for new and refill requests.
• Conduct insurance benefit investigations and verify eligibility.
• Submit prior authorization requests and follow up as needed.
• Provide patient scheduling for deliveries and coordinate financiaI assistance.
• Maintain documentation in pharmacy information systems and patient records.
• Communicate with pharmacists, clinicians, and providers to coordinate dispensing.

Skills

Pharmacy experience

Interpersonal & communication

Attention to detail

Multi-tasking

Customer service

Cross-functional collaboration

Microsoft Office

Education

High school diploma or GED

Tools

MS Office

Job description

Memorial Hermann Health System is seeking a Specialty Prescription Coordinator to handle prescription entry, insurance verification, and prior authorizations. You will serve as a patient and provider resource, scheduling deliveries and collecting essential clinical information.

A Texas Pharmacy Technician license or intern license is required along with strong communication and multitasking abilities. The role emphasizes accurate billing, coordination of patient financial assistance, and