Specialty Pharmacy Coordinator

Keystone Rural Health Center; Emmitsburg (MD); On-site; USD 55,000 - 70,000; Full time

Job summary

Keystone Health seeks a detail-oriented Specialty Pharmacy Coordinator to support our specialty pharmacy services. You will work with the Nurse Manager, Clinical Pharmacist, providers, and pharmacy operations to ensure timely access to medications and patient support throughout treatment.

The ideal candidate has strong communication and customer service skills, with experience in benefits investigations, prior authorizations, and financial assistance programs.

Qualifications

• High School Diploma or GED required.
• Pennsylvania Registered Pharmacy Technician license required.
• Current CPR certification required.
• Valid Pennsylvania driver's license with a satisfactory driving record required.
• Experience in pharmacy, specialty pharmacy, healthcare coordination, or care coordination preferred.

Responsibilities

• Coordinate patient access to specialty medications through benefits investigations and prior authorizations.
• Manage referrals, patient onboarding, and LDD workflows to initiate therapy.
• Collaborate with providers, payers, and staff to remove barriers to care.
• Maintain accurate documentation of patient access activities and engagement.
• Support growth and efficiency of Keystone Health's specialty pharmacy services.

Skills

Communication skills

Customer service

Education

High School Diploma or GED

PA Pharmacy Technician license

CPR certification

PA Driver's license

Job description

At Keystone Health, we aspire for you to feel empowered and fulfilled as you work towards our shared mission of delivering heartfelt care. Earn a living where your heart truly belongs.

Specialty Pharmacy Coordinator Keystone Pharmacy - Waynesboro, PA Full-Time | Monday-Friday | No Weekends or Holidays

Keystone Health is seeking a detail-oriented and patient-focused Specialty Pharmacy Coordinator to support the continued growth of our specialty pharmacy services. In this role, you will work closely with the Nurse Manager, Clinical Pharmacist, providers, and pharmacy operations team to ensure patients have timely access to specialty medications and the support they need throughout their treatment journey. The ideal candidate is a detail-oriented professional with strong communication and customer service skills, the ability to manage multiple priorities, and a commitment to providing patient-centered care. Experience with insurance benefits, prior authorizations, financial assistance programs, and specialty medication access is preferred.

Responsibilities

• Coordinate patient access to specialty medications through benefits investigations, prior authorizations, financial assistance programs, and manufacturer enrollment processes.
• Manage specialty pharmacy referrals, patient onboarding, and limited distribution drug (LDD) workflows to ensure timely therapy initiation.
• Collaborate with providers, pharmacists, payers, and support staff to remove barriers to care and improve treatment access.
• Maintain accurate documentation and tracking of patient access activities while supporting continuity of care and patient engagement.
• Contribute to the growth, efficiency, and success of Keystone Health's specialty pharmacy services through coordinated, patient-centered support.

Qualifications

• High School Diploma or GED required.
• Pennsylvania Registered Pharmacy Technician license required.
• Current CPR certification required.
• Valid Pennsylvania driver's license with a satisfactory driving record required.
• Previous experience in pharmacy, specialty pharmacy, healthcare coordination, insurance authorizations, patient access services, or care coordination preferred.

Keystone Health is an Equal Opportunity Employer

Keystone Health is a well-established, community-based, non-profit organization that delivers high-quality health care to individuals and families with and without insurance.

Keystone Health recognizes that a positive work culture in healthcare is essential for a successful organization.

A positive work culture at Keystone Health includes employee appreciation, recognized autonomy, communication, building connections, encouraging collaboration, following ethical practices, and supporting employee wellbeing.

As an employee at Keystone Health, our hope is that you will feel empowered and fulfilled, working towards our shared mission of providing care that comes from the heart.