Specialty Pharmacy Intake Coordinator

Value Drug Company; Brunswick (TN); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Value Drug Company is seeking an Intake Coordinator to support our growing specialty pharmacy team. In this hybrid role, you will help patients access medications and coordinate intake and prior authorization activities behind the scenes.

You will work independently, communicate with patients and healthcare providers, and manage details with accuracy in a fast-paced environment. A strong focus on organization and patient service is essential to success.

Qualifications

• Patient-focused with strong communication and service orientation.
• Ability to manage multiple tasks with accuracy and attention to detail.
• Experience using Microsoft Office Suite and database systems.

Responsibilities

• Coordinate medication deliveries with patients and healthcare facilities.
• Contact physician offices to secure prior authorizations within designated timeframes
• Process prescription orders received from referral sources by phone and fax
• Maintain accurate patient information within Hub Program databases and spreadsheets
• Communicate professionally with patients, providers, and referral partners
• Ensure compliance with company policies, legal requirements, and safety guidelines
• Help keep workflow organized and moving efficiently in a fast-paced environment

Skills

Customer service

Communication

Detail-oriented

Organizational skills

Independent work

Education

High school diploma or equivalent

Tools

Microsoft Office

Hub Program databases

Database systems

Job description

Are you someone who takes pride in staying organized, following through, and helping people during important moments in their healthcare journey? We are looking for a dependable and compassionate Intake Coordinator to join our growing specialty pharmacy team.

As part of an independent wholesaler of pharmaceuticals and pharmacy products and services, our organization is committed to supporting community pharmacy and delivering exceptional service to patients and healthcare partners. In this role, you will play a key part in helping patients receive timely access to medications while coordinating important intake and prior authorization activities behind the scenes.

This position is ideal for someone who enjoys working independently, communicating with patients and healthcare providers, and managing details with accuracy and care in a hybrid work environment.

What You’ll Do

• Coordinate medication deliveries with patients and healthcare facilities
• Contact physician offices to secure prior authorizations within designated timeframes
• Process prescription orders received from referral sources by phone and fax
• Maintain accurate patient information within Hub Program databases and spreadsheets
• Communicate professionally and compassionately with patients, providers, and referral partners
• Ensure compliance with company policies, legal requirements, and safety guidelines
• Help keep workflow organized and moving efficiently in a fast-paced environment

What We’re Looking For

• Reliable, self-motivated, and accountable
• Comfortable working independently in a hybrid setting
• Organized and detail-oriented
• Patient-focused with excellent customer service skills
• Able to manage changing priorities and deadlines effectively
• A strong communicator both verbally and in writing
• Comfortable navigating computer systems, databases, and Microsoft Office applications

Qualifications

• High school diploma or equivalent
• Experience using Microsoft Office Suite and database systems
• Strong organizational, documentation, and communication skills

• Certified Pharmacy Technician (CPhT)

Work Environment

This position primarily operates in a quiet office environment with periodic supervision. Hybrid/remote work consideration may be available based on business needs and individual performance.

Physical Requirements

• Ability to sit for extended periods of time
• Frequent computer, telephone, and keyboard use
• Ability to manage repetitive tasks with attention to detail
• Ability to maintain focus while handling multiple priorities and deadlines

Why Join Us?

We believe the best teams are built with people who genuinely care about their work and the people they support. Here, you’ll join a collaborative environment where your contributions matter, your reliability is valued, and your work directly impacts patient care every day.

If you are looking for a meaningful role with flexibility, stability, and the opportunity to make a difference, we’d love to hear from you.