Specialty Pharmacy Care Technician

Optum

Naperville (IL)

On-site

USD 25,000 - 44,000

Full time

7 days ago

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Benefits offered by this job

Comprehensive benefits package

Equity stock purchase

401k contribution

Job summary

CPS Solutions, LLC Patient Care Services in Naperville, IL, is hiring for a full-time Specialty Pharmacy Technician. You will work under a pharmacist to assist with enrollment, benefits inquiries, prior authorizations, and other specialty pharmacy tasks, in a casual office/call center setting.

The role emphasizes customer service, insurance verification, billing support, and safe fulfillment of specialty medications, with 40 hours/week, Monday–Friday, 8:30 AM–5 PM, and occasional evenings or

Qualifications

High school diploma or equivalent.
Active IL pharmacy technician license.
National Pharmacy Technician Certification (e.g., PTCB or ExCPhT)

Responsibilities

Communicate with patients, providers, insurance companies, and pharmacy staff regarding prescription fulfillment and account inquiries
Handle inbound and outbound calls
Verify insurance benefits and obtain authorizations
Resolve or escalate issues related to billing or clinical concerns
Collect co-payments and assist patients with financial support programs
Prepare medications for shipment and assist with packaging
Maintain workstation supplies and cleanliness
Participate in quality improvement activities and staff committees as needed
Perform other duties as assigned