Specialty Pharmacy Technician — Patient Care & Benefits

UnitedHealth Group; Naperville (IL); On-site; USD 25,000 - 44,000; Full time

Job summary

CPS Solutions, LLC Patient Care Services in Naperville, IL is seeking a full-time Specialty Pharmacy Technician. Working under a pharmacist, you will assist with specialty medication enrollment, benefits inquiries, prior authorizations, billing issues, and patient support.

This casual office/call center setting offers an individual workstation, opportunities to grow, competitive benefits, and a 40-hour week with hours from 8:30 AM to 5 PM, primarily Monday through Friday, with occasional

Qualifications

• High school diploma or equivalent.
• Active IL pharmacy technician license.
• National Pharmacy Technician Certification (PTCB or ExCPhT).

Responsibilities

• Communicate with patients, providers, insurance, and pharmacy staff regarding prescription fulfillment and inquiries.
• Handle inbound and outbound calls.
• Verify insurance benefits and obtain authorizations.
• Resolve or expedite billing or clinical issues.
• Collect co-payments and assist patients with financial support programs.
• Prepare medications for shipment and assist with packaging.
• Maintain workstation supplies and cleanliness.
• Participate in quality improvement activities and staff committees as needed.
• Perform other duties as assigned.

Skills

Proficient typing

Computer skills

Customer service

Communication

Problem-solving

Team-oriented

Education

High school diploma or equivalent

Active IL pharmacy technician license

National Pharmacy Technician Certification (PTCB/ExCPhT)

Job description

CPS Solutions, LLC Patient Care Services in Naperville, IL is seeking a full-time Specialty Pharmacy Technician. Working under a pharmacist, you will assist with specialty medication enrollment, benefits inquiries, prior authorizations, billing issues, and patient support.

This casual office/call center setting offers an individual workstation, opportunities to grow, competitive benefits, and a 40-hour week with hours from 8:30 AM to 5 PM, primarily Monday through Friday, with occasional