Specialty Pharmacy Technician - Patient Care & Benefits

UnitedHealth Group; Berwyn (IL); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Comprehensive benefits package

401k contribution and equity stock buy

Onsite cafeteria and parking

Job summary

UnitedHealth Group's CPS Solutions, LLC Patient Care Services in Naperville, IL, is seeking a full-time Specialty Pharmacy Technician. Under pharmacist supervision, you will support patients, providers, and payers with enrollment, benefits inquiries, prior authorizations, and financial assistance while handling calls and coordinating with the pharmacy team.

The role involves verifying benefits, authorizations, and billing concerns, with opportunities for growth within a supportive,

Qualifications

• High school diploma or equivalent.
• Active IL pharmacy technician license.
• National Pharmacy Technician Certification (e.g., PTCB or ExCPhT)

Responsibilities

• Communicate with patients, providers, insurance companies, and pharmacy staff regarding prescription fulfillment and account inquiries.
• Handle inbound and outbound calls.
• Verify insurance benefits and obtain authorizations.
• Resolve or escalate issues related to billing or clinical concerns.
• Collect co-payments and assist patients with financial support programs.
• Prepare medications for shipment and assist with packaging.
• Maintain workstation supplies and cleanliness.
• Participate in quality improvement activities and staff committees as needed.
• Perform other duties as assigned.

Skills

Typing

Customer service

Communication

Problem solving

Education

Active IL pharmacy technician license

National Pharmacy Technician Certification (e.g., PTCB or ExCPhT)

High school diploma or equivalent

Job description

UnitedHealth Group's CPS Solutions, LLC Patient Care Services in Naperville, IL, is seeking a full-time Specialty Pharmacy Technician. Under pharmacist supervision, you will support patients, providers, and payers with enrollment, benefits inquiries, prior authorizations, and financial assistance while handling calls and coordinating with the pharmacy team.

The role involves verifying benefits, authorizations, and billing concerns, with opportunities for growth within a supportive,