Specialty Pharmacy Patient Care Navigator

JobRx, Inc.; Pennsylvania; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Comprehensive medical insurance

Tuition assistance

Flexible spending accounts

Job summary

JobRx, Inc. is seeking a Specialty Pharmacy Patient Care Coordinator in King of Prussia, Pennsylvania. The role requires managing client interactions, resolving inquiries, and documenting within EMR guidelines. Candidates should have 3+ years in customer service and 1+ years in specialty pharmacy or healthcare environments.

The position encompasses a commitment to client satisfaction and effective communication, as well as compliance with regulatory guidelines. A comprehensive benefits package is provided to employees, including medical and retirement plans.

Qualifications

• 3+ years experience in customer service role.
• 1+ years experience in a specialty pharmacy or healthcare environment.

Responsibilities

• Handle incoming and outgoing client interactions.
• Resolve customer inquiries with a focus on first call resolution.
• Document all interactions within the Electronic Medical Record (EMR).

Skills

Customer service

Communication

Problem-solving

Attention to detail

Multi-tasking

Education

High School Diploma or GED

Tools

Microsoft applications

Clinical software systems

Job description

JobRx, Inc. is seeking a Specialty Pharmacy Patient Care Coordinator in King of Prussia, Pennsylvania. The role requires managing client interactions, resolving inquiries, and documenting within EMR guidelines. Candidates should have 3+ years in customer service and 1+ years in specialty pharmacy or healthcare environments.

The position encompasses a commitment to client satisfaction and effective communication, as well as compliance with regulatory guidelines. A comprehensive benefits package is provided to employees, including medical and retirement plans.