Specialty Pharmacy Patient Care Navigator

OHB System AG; Pennsylvania; Presencial; USD 40.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comprehensive medical insurance

Tuition assistance

Flexible spending accounts

Descripción de la vacante

JobRx, Inc. is seeking a Specialty Pharmacy Patient Care Coordinator in King of Prussia, Pennsylvania. The role requires managing client interactions, resolving inquiries, and documenting within EMR guidelines. Candidates should have 3+ years in customer service and 1+ years in specialty pharmacy or healthcare environments.

The position encompasses a commitment to client satisfaction and effective communication, as well as compliance with regulatory guidelines. A comprehensive benefits package is provided to employees, including medical and retirement plans.

Formación

• 3+ years experience in customer service role.
• 1+ years experience in a specialty pharmacy or healthcare environment.

Responsabilidades

• Handle incoming and outgoing client interactions.
• Resolve customer inquiries with a focus on first call resolution.
• Document all interactions within the Electronic Medical Record (EMR).

Conocimientos

Customer service

Communication

Problem-solving

Attention to detail

Multi-tasking

Educación

High School Diploma or GED

Herramientas

Microsoft applications

Clinical software systems

Descripción del empleo

JobRx, Inc. is seeking a Specialty Pharmacy Patient Care Coordinator in King of Prussia, Pennsylvania. The role requires managing client interactions, resolving inquiries, and documenting within EMR guidelines. Candidates should have 3+ years in customer service and 1+ years in specialty pharmacy or healthcare environments.

The position encompasses a commitment to client satisfaction and effective communication, as well as compliance with regulatory guidelines. A comprehensive benefits package is provided to employees, including medical and retirement plans.