Specialty Pharmacy Care Navigator

Thomas Jefferson University Hospitals, Inc.; Raleigh (NC); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Tuition assistance

Job summary

Thomas Jefferson University Hospitals, Inc. is seeking Specialty Pharmacy Patient Care Coordinators in Raleigh, North Carolina. Role involves managing patient interactions, ensuring efficient connections to care, and resolving inquiries.

Candidates should have 3+ years of customer service experience, preferably in healthcare. Comprehensive benefits are offered, including medical, dental, and retirement plans.

Qualifications

• 3+ years in a customer service role.
• 1+ year in a specialty pharmacy or related healthcare environment.
• Ability to type 35 words per minute.

Responsibilities

• Handle incoming and outgoing client and patient interactions.
• Resolve customer inquiries effectively.
• Accurately research and document all interactions.

Skills

Customer service

Clinical software systems

Communication skills

Problem-solving

Education

High School Diploma or GED

Tools

Microsoft applications

Job description

Thomas Jefferson University Hospitals, Inc. is seeking Specialty Pharmacy Patient Care Coordinators in Raleigh, North Carolina. Role involves managing patient interactions, ensuring efficient connections to care, and resolving inquiries.

Candidates should have 3+ years of customer service experience, preferably in healthcare. Comprehensive benefits are offered, including medical, dental, and retirement plans.