Specialty Pharmacy Care Coordinator

Mercy Home Health; Mason (OH); On-site; USD 48,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision, prescription

Tuition assistance

Job summary

Mercy Home Health in Ohio is seeking a Specialty Pharmacy Liaison to support standardized specialty pharmacy services. The role emphasizes excellent customer service by phone, reviewing patient medication lists, triaging calls to the pharmacist, and helping patients access medications at the lowest cost. It also involves assisting with prior authorizations and coordinating delivery. The position requires a State board-certified pharmacy technician license and 1 year of related experience.

Qualifications

• State board-certified Pharmacy Technician license required.
• National Certified Pharmacy Technician or Pharmacy Technician license required.
• 1 year of experience in provider clinic, specialty and/or retail pharmacy (required).

Responsibilities

• Process prescription information and ensure accurate billing.
• Assist customers with prescriptions and complete specialty orders.
• Prepare medications and supplies for patients in a timely fashion.
• Assist with prior authorizations and insurance denials.
• Coordinate medication delivery and patient scheduling.
• Maintain patient accounts and assist in pharmacy operations.
• Train staff and maintain a clean, stocked pharmacy environment.

Skills

Customer service

Phone support

Problem solving

Attention to detail

Education

High School/GED

Pharmacy Technician course

Tools

EPIC EHR

Job description

Mercy Home Health in Ohio is seeking a Specialty Pharmacy Liaison to support standardized specialty pharmacy services. The role emphasizes excellent customer service by phone, reviewing patient medication lists, triaging calls to the pharmacist, and helping patients access medications at the lowest cost. It also involves assisting with prior authorizations and coordinating delivery. The position requires a State board-certified pharmacy technician license and 1 year of related experience.