Specialty Pharmacy Accounts Specialist

Mercy; Maryland Heights (MO); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

Dental and Vision coverage

Paid time off

Tuition support

Retirement plan matching

Job summary

Mercy is seeking a Specialty Account Coordinator I to manage patient accounts, including insurance verification, benefit checks, denials management, and collections. The role also supports enrollment in assistance programs for patients needing drug coverage.

Ideal candidates will have strong communication with physicians, staff, patients, and insurers, plus familiarity with oncology billing and claims processes. Mercy offers comprehensive benefits and growth opportunities.

Qualifications

• Education: Some college hours in Business, Finance and/or Accounting related courses preferred.
• Licensure: Current State Technician license in good standing.
• Experience: A minimum of 3 years related experience required including 1 year of relevant pharmacy experience.
• Certification/Registration: Certified Pharmacy Technician (CPhT) by the Pharmacy Technician Certification Board (PTCB) is required within six months from start.

Responsibilities

• Find your calling at Mercy! The Specialty Account Coordinator I is responsible for multiple facets of patient account coordination including insurance/benefit verification, rejection and denials management and collections.
• The role also involves assisting patients in enrolling in drug assistance programs and monitoring funds from various programs.
• The position requires thorough understanding of oncology billing and ability to communicate effectively with physicians, staff, patients, and insurance companies.

Skills

Pharmacy experience

Interpersonal skills

Analytical skills

Communication skills

Education

Some college hours in Business/Finance/Accounting

CPhT certification within 6 months

Job description

Mercy is seeking a Specialty Account Coordinator I to manage patient accounts, including insurance verification, benefit checks, denials management, and collections. The role also supports enrollment in assistance programs for patients needing drug coverage.

Ideal candidates will have strong communication with physicians, staff, patients, and insurers, plus familiarity with oncology billing and claims processes. Mercy offers comprehensive benefits and growth opportunities.