Specialty Pharmacy Accounts Coordinator — Patient Access

MHM Support Services; Maryland Heights (MO); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

Paid time off

Tuition support

Retirement plan matching

Job summary

Mercy is seeking a Specialty Account Coordinator I to manage patient account coordination, including insurance/benefit verification, denials management, and collections. This role requires knowledge of assistance programs and billing for funds.

You will help patients enroll in drug copay cards and foundations, monitor services, and ensure accurate claims submission per payer requirements. Strong communication with physicians, staff, patients, and insurers is essential.

Qualifications

• 3+ years related experience including 1 year of pharmacy experience.
• Certified Pharmacy Technician (CPhT) certification within 6 months from start.
• Excellent communication with physicians, staff and insurers.

Responsibilities

• Coordinate patient accounts including insurance/benefit verification, rejection and denials management and collections.
• Assist patients in enrolling in assistance programs (drug copay cards, foundations) and monitor billing for funds.
• Ensure compliance with pre-certification, medical necessity criteria and payer requirements.

Skills

Interpersonal skills

Organizational skills

Analytical skills

Communication skills

Education

Some college hours in business/finance/accounting

State Pharmacy Technician license

Job description

Mercy is seeking a Specialty Account Coordinator I to manage patient account coordination, including insurance/benefit verification, denials management, and collections. This role requires knowledge of assistance programs and billing for funds.

You will help patients enroll in drug copay cards and foundations, monitor services, and ensure accurate claims submission per payer requirements. Strong communication with physicians, staff, patients, and insurers is essential.