Specialty Orthopedic Clinic Office & Insurance Coordinator

CHRISTUS Health; Santa Fe (NM); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

CHRISTUS Health in Santa Fe, NM is seeking MOS associates to facilitate patient encounters, verify insurance, and collect payments while ensuring accurate data entry and compliance with regulations.

The role requires strong organizational skills, excellent customer service, and the ability to adapt to shifting clinic needs. Work hours are 8AM–5PM, Monday–Friday, with full-time employment.

Formación

• One to three years of general or medical office experience or completion of a medical office program within the last two years.
• Comfortable using a computer, basic typewriting and computer skills (data entry or word processing).
• Experience with Excel, email and online insurance verification.
• Self-motivated and self-directed.
• Must be dependable and have strong organizational skills.
• Excellent customer service skills and problem-solving abilities.
• Knowledge of health insurance and managed care concepts and requirements.

Responsabilidades

• To financially secure the visit, verify insurance eligibility and ensure necessary authorizations and referrals are in place.
• Collect copay due and estimated patient portion based on benefits and contractual reimbursement and prior balances.
• Performs financial assessment for appropriate program assistance.
• Communicate purpose of and obtain patient/legal guardian signatures on required documents (for HOPD).
• Ensure compliance with State and Federal regulations, informing and obtaining patient signatures on required forms.
• Represents CHRISTUS St Vincent Medical Group in a professional, courteous manner at all times.
• Assist hospital in the event of an internal or external disaster.
• Support department to accommodate patient volume and occasional assignment to other clinics.
• Support the department in achieving established performance targets.
• Complete required associate training as needed (annual Healthstreams).
• Maintain adherence to established standard processes and monitor workflow.

Conocimientos

Insurance verification

Data entry

Customer service

Medical office

Attention to detail

Scheduling

Educación

High School diploma

Herramientas

Excel

Descripción del empleo

CHRISTUS Health in Santa Fe, NM is seeking MOS associates to facilitate patient encounters, verify insurance, and collect payments while ensuring accurate data entry and compliance with regulations.

The role requires strong organizational skills, excellent customer service, and the ability to adapt to shifting clinic needs. Work hours are 8AM–5PM, Monday–Friday, with full-time employment.