Medical Office Lead — Revenue Cycle & Front Desk

CHRISTUS Health; Santa Fe (NM); On-site; USD 32,000 - 42,000; Full time

Job summary

Christus St Vincent Medical Group is seeking MOS associates to facilitate patient encounters, verify insurance, and ensure accurate data entry for financial and demographic information. You will handle copays, authorizations, and communications with patients, families, physicians, and payers.

The role requires adherence to regulatory standards and the ability to adapt to varying clinic volumes, with opportunities to support multiple locations as needed.

Qualifications

• High school graduate with ability to perform data entry and insurance verification.
• Strong customer service and communication skills are essential.
• Experience in a medical office or revenue cycle setting is preferred.

Responsibilities

• Verify insurance eligibility and obtain required authorizations for services.
• Collect copays and estimate patient portions based on benefits.
• Enter accurate patient demographics and financial data for each encounter.
• Provide clerical support, answer phones, schedule appointments, and manage documents.
• Maintain confidentiality and follow state/federal regulations and HIPAA guidelines.
• Assist in disaster response and support department workload during high volume.

Skills

Data entry

Insurance verification

Customer service

Communication skills

Education

High School diploma

Job description

Christus St Vincent Medical Group is seeking MOS associates to facilitate patient encounters, verify insurance, and ensure accurate data entry for financial and demographic information. You will handle copays, authorizations, and communications with patients, families, physicians, and payers.

The role requires adherence to regulatory standards and the ability to adapt to varying clinic volumes, with opportunities to support multiple locations as needed.