Specialty Dept. Specialist: Fresh Food & Customer Service

Whole Foods Market; Fremont (CA); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Store discount

Paid time off

Health & wellness support programs

Whole Benefits

Job summary

Whole Foods Market in Fremont, CA is seeking team members to support the Specialty department by receiving, preparing, and merchandising. You will ensure a positive customer experience with courteous, efficient service and maintain clean, well-stocked displays while adhering to safety standards.

The role emphasizes proactive selling, brand standards, and collaboration with store teams to meet regional specialty goals.

Qualifications

• No prior retail experience is required.
• Ability to learn basic knowledge of all products carried in department.
• Ability to visually examine products for quality and freshness.
• Ability to sell proactively.
• Strong communication and teamwork.
• Ability to follow procedures and safety rules.
• Passion for natural foods and Whole Foods Market mission.
• Ability to work in a fast-paced environment with urgency.

Responsibilities

• Surprises and delights customers with consistent and delicious food.
• Engages in positive and proactive selling.
• Maintains fresh, appealing displays and stock.
• Checks product quality meets standards.
• Monitors spoilage and reduces waste.
• Assists with sampling program; keeps areas clean.
• Maintains back stock in good order.
• Communicates market information to customers.
• Ensures temperature and sanitation logs are completed.
• Arrives on time and attends trainings.
• Provides excellent customer service; answers phones promptly.
• Maximizes sales through proper prep, storage, and merchandising.
• Follows health, safety, and Weights & Measures procedures.
• Reports safety hazards immediately.
• Performs other duties as assigned.

Skills

Product knowledge

Quality inspection

Suggestive selling

Team communication

Attention to detail

Customer service

Job description

Whole Foods Market in Fremont, CA is seeking team members to support the Specialty department by receiving, preparing, and merchandising. You will ensure a positive customer experience with courteous, efficient service and maintain clean, well-stocked displays while adhering to safety standards.

The role emphasizes proactive selling, brand standards, and collaboration with store teams to meet regional specialty goals.