Specialty Team Member: Fresh Food & Customer Delight

Whole Foods Market IP. L.P.; Fremont (CA); On-site; USD 26,000 - 34,000; Full time

Job summary

Whole Foods Market Fremont is seeking a Team Member to support the Specialty department by receiving and preparing product, maintaining the Specialty floor and displays, and helping customers. You will provide courteous, friendly, and efficient service, uphold health and safety regulations, and work with Team Members to meet store programs and initiatives.

No prior retail experience is required; training is provided.

Qualifications

• Ability to learn basic knowledge of all products carried in department.
• Ability to visually examine products for quality and freshness.
• Ability to sell proactively.
• Strong communication skills and willingness to work as part of a team.
• Strong attention to detail and time management.
• Ability to deliver excellent customer service.
• Passion for natural foods and the mission of Whole Foods Market.
• Ability to follow procedures and maintain safety standards.

Responsibilities

• Surprises and delights customers with consistent and delicious food.
• Engages in positive and proactive selling.
• Ensures a fresh and appealing display by keeping cases and shelves clean and well-stocked.
• Checks product to ensure it meets WFM quality standards.
• Monitors spoilage and supply waste to minimize impact on department expenses.
• Assists with sampling program, keeping sample areas full, clean and appealing.
• Maintains back stock in good order.
• Accesses information about market conditions and communicates to customers.
• Ensures temperature, sanitation and logs are completed; arrives to work on time and prepared.
• Provides excellent customer service and answers phones promptly.
• Maximizes sales potential through proper prep, storage, stocking, and merchandising.
• Follows health and safety regulations and WFM quality goals.
• Maintains a clean and sanitary working/shopping environment; maintains equipment.
• Performs opening, mid, and closing duties; ensures pricing accuracy.
• Reports safety hazards and violations.
• Performs other duties as assigned.

Skills

Basic product knowledge

Quality & freshness assessment

Proactive selling

Strong communication

Team collaboration

Time management

Customer service mindset

Job description

Whole Foods Market Fremont is seeking a Team Member to support the Specialty department by receiving and preparing product, maintaining the Specialty floor and displays, and helping customers. You will provide courteous, friendly, and efficient service, uphold health and safety regulations, and work with Team Members to meet store programs and initiatives.

No prior retail experience is required; training is provided.