Specialty Foods Ambassador - Fresh Displays & Service

Whole Foods Market; Cupertino (CA); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Health & wellness support

Team Member perks access

Job summary

Whole Foods Market in Cupertino is seeking a Team Member for the Specialty department. You will receive and prepare product, maintain the Specialty floor, and support the regional Specialty vision while delivering friendly service.

Responsibilities include maintaining displays, assisting with sampling, ensuring quality standards, and supporting health and safety regulations. The role emphasizes teamwork, excellent customer service, and flexible scheduling in a fast-paced environment.

Qualifications

• Basic knowledge of all products in department.
• Ability to visually examine products for quality and freshness.
• Ability to sell proactively.
• Understanding of Specialty department goals and WFM quality standards.
• Strong attention to detail.
• Strong communication and teamwork skills.
• Ability to convey information clearly to customers, Team Members and vendors.
• Meet customer service expectations in all interactions.
• Follow procedures, time management and organization.
• Passion for natural foods and the mission of Whole Foods Market.

Responsibilities

• Surprises and delights customers with consistent and delicious food.
• Engages in positive and proactive selling.
• Ensures a fresh and appealing display by keeping cases and shelves clean and well-stocked.
• Checks product to ensure it meets WFM quality standards.
• Monitors spoilage and supply waste to minimize impact on department expenses.
• Assists with sampling program, keeping sample areas full, clean and appealing.
• Maintains back stock in good order.
• Accesses information about market conditions and communicates to customers.
• Ensures temperature, sanitation and sweep logs are completed.
• Arrives on time, groomed and ready; works scheduled shifts and attends trainings.
• Provides excellent customer service and timely assistance to customers.
• Maximizes sales potential through proper prepping, storing, rotating, stocking, and merchandising.
• Follows and complies with health, sanitation and safety procedures.
• Maintains a clean and sanitary environment and equipment per standards.
• Performs opening, mid, and closing duties; ensures pricing accuracy.
• Immediately reports safety hazards and violations.
• Performs other duties as assigned by store leadership.

Skills

Product knowledge

Quality inspection

Proactive selling

Team communication

Attention to detail

Communication skills

Customer service

Time management

WFM goals

Food safety

Job description

Whole Foods Market in Cupertino is seeking a Team Member for the Specialty department. You will receive and prepare product, maintain the Specialty floor, and support the regional Specialty vision while delivering friendly service.

Responsibilities include maintaining displays, assisting with sampling, ensuring quality standards, and supporting health and safety regulations. The role emphasizes teamwork, excellent customer service, and flexible scheduling in a fast-paced environment.