Specialty Department Lead — Cheese, Wine & Beer

Jimbo's; 4S Ranch (CA); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Health insurance

401k matching

Paid time off

Employee discount

Free items for employees

Performance reviews

Quarterly bonus

Happy hour bonus

Birthday bonus

Job summary

Jimbo's in San Diego is seeking a Specialty Department Manager to drive sales of imported and domestic cheeses, wine and beer through merchandising, outstanding customer service and strong leadership.

You will hire, train and develop staff, manage purchasing and inventory, schedule the department, and collaborate with Marketing to promote products while achieving financial targets set by the Store Manager.

Qualifications

• Demonstrated ability in managing the Specialty Department operations (quality cheese / beer / wine mix, hygiene/sanitation, margins, ordering, inventory control, merchandising, personnel management).
• Must have extensive beer and wine product knowledge i.e., wine flavors, beer flavors etc.
• Ability to assist with menu planning and food/wine pairings.
• Must have intermediate math skills, and be computer literate with experience in Windows, Outlook Express, Word and Excel.
• Strong skills in communication, listening, organization, time management and the ability to provide and coach legendary customer service.
• Leadership and team-building skills with the ability to coach, motivate, supervise, delegate, and constructively address performance issues.

Responsibilities

• Achieve financial goals set forth by the Store Manager, Corporate Buyer and Director of Operations: sales, margins, labor, and inventory.
• Perform key human resource functions: hire and train new employees, document performance evaluations, issue disciplinary counselings, and terminations, monitor staff breaks, provide succession training, and complete supporting documentation in a timely manner.
• Effectively manage the staff of the Specialty Department through quality training, regular open communication, and meetings, clearly stated expectations, and an emphasis on each employee’s growth and development.
• Oversee the Cheese Buyer and Wine/Beer Buyer and support in the selection and purchasing of product.
• When needed fulfill the purchasing responsibilities of the Specialty Department
• Manage purchasing function with respect to proper mix, order cycles, and order books.
• Write the Specialty Department schedules to effectively handle the department’s workflow and promote sales, provide outstanding customer service and remain within the labor budget.
• Also, to monitor staff breaks and minimize overtime.
• Ensure the delivery of consistent, outstanding customer service in the Specialty Department that conforms to the Customer Service Standards, including proper response to customer requests, suggestions, and feedback in a timely manner.
• Develop and maintain an outstanding merchandising plan that addresses displays, promotions, cleanliness, new products, resets, and contributes to overall appearance of the store, and always ensures proper department signage.
• Execute sales/promotions in a timely manner and work with the Marketing Department to sample products.
• Ensure all products meet quality and ingredient standards through proper rotation product knowledge.
• Maintain an abundant stock appearance while minimizing inventory.
• Manage shrink and monitor credits through effective organization and follow through.
• Maximize time spent on the sales floor (spend a minimum of 75% of scheduled hours on the sales floor).
• Promote and maintain a positive, clean, and safe atmosphere for shopping and working.

Skills

Leadership

Customer service

Communication

Team management

Wine knowledge

Beer knowledge

Menu planning

Balancing budgets

Windows/Office

Tools

Windows

Outlook Express

Word

Excel

Job description

Jimbo's in San Diego is seeking a Specialty Department Manager to drive sales of imported and domestic cheeses, wine and beer through merchandising, outstanding customer service and strong leadership.

You will hire, train and develop staff, manage purchasing and inventory, schedule the department, and collaborate with Marketing to promote products while achieving financial targets set by the Store Manager.