Specialty Case Manager

Community Bridges Inc.; Phoenix (AZ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Generous PTO (5 weeks)

Hospital/critical illness coverage

Pet insurance

Dependent care savings plan

Health care savings plan

401(k) with employer match

Wellness programs

Tuition reimbursement

Incentives

Competitive pay

Job summary

Community Bridges, Inc. (CBI) is seeking a Specialty Case Manager to provide community-based case management for individuals with serious mental illness and/or high-risk needs. You will plan, coordinate, advocate, and monitor services to help patients access health care, housing, employment, education, and social supports.

The role emphasizes recovery, safety, and timely documentation, with a focus on outreach, collaboration with treatment teams, and adherence to agency policies.

Qualifications

• High school diploma or GED required.
• Associate’s degree or higher in a field related to behavioral health preferred.
• One year of experience in a behavioral health position providing outreach and engagement activities.
• Current Arizona driver’s license.
• Arizona fingerprint clearance card.
• Jail clearance if applicable.
• 39‑month MVR.

Responsibilities

• Provide community-based case management to patients with serious mental illness and/or high risk.
• Assist in planning, connecting, advocacy, coordination, and monitoring to access health services, housing, employment, education, and social services.
• Document services accurately and timely.
• Promote recovery and a safe recovery environment for clients, implementing advanced techniques for high‑risk individuals.

Education

High school diploma or GED

Associate’s degree or higher in a behavioral health field

Job description

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of programs throughout Arizona, including residential, outpatient, inpatient, patient‑centered medical homes, medication‑assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness.

Specialty Case Manager

The Specialty Case Manager provides case management services in the community to patients experiencing serious mental illness and/or those who are considered high risk due to their acuity level. The manager assists in planning, connecting, advocacy, coordination, and monitoring to help patients access health services, financial assistance, housing, employment, education, social services, and natural supports. They assess needs, develop and monitor individualized treatment plans, and document services provided accurately and timely. The Specialty Case Manager embraces the recovery philosophy and promotes a safe recovery environment for clients, implementing advanced techniques and interventions for high‑risk individuals in the associated program.

Skills and Requirements

• High school diploma or GED required. Associate’s degree or higher in a field related to behavioral health preferred.
• Recovery from Alcohol or Drugs and/or GMH for equal to or greater than one consecutive year preferred.
• One year of experience in a behavioral health position providing outreach and engagement activities.
• Or equivalent combination of education and experience.
• Current Arizona driver’s license.
• 39‑month MVR.
• Behavioral Health Technician (BHT) in accordance with A.A.C. R9‑10‑101.33 and CBI clinical policies and procedures.
• Arizona fingerprint clearance card.
• Jail clearance if applicable.

Benefits

• Generous PTO accrual (5 weeks!).
• Hospital indemnity / critical illness coverage.
• Pet insurance.
• Dependent care savings plan.
• Health care savings plan.
• 401(k) with employer match – 100% vested upon enrollment.
• Wellness programs.
• Tuition reimbursement and scholarship programs.
• Incentives and more.
• Very competitive pay rates.